Desktop Technician

job summary:

Tech Refresh Specialist

Location: Dallas, TX (100% Onsite)

Duration: 6 Months

Are you a hardware hero who loves being in the thick of the action? We are launching a major technology overhaul in Dallas, and we need a Desktop Technician who thrives on high-energy deployments and delivering “white-glove” support.

This isn’t just about swapping monitors; it’s about ensuring our team has the cutting-edge tools they need to succeed.

The Mission

The Hardware Overhaul: Take the lead on unboxing, configuring, and deploying next-gen workstations and peripherals.

The Front Line: Act as the face of IT, guiding end-users through their new setups and ensuring a seamless transition.

location: Dallas, Texas

job type: Contract

salary: $23 – 25 per hour

work hours: 8am to 5pm

education: Associates

responsibilities:

• Provide break/fix support for phones, computers, and printers to ensure that endpoint technology assets function at optimal level
• Install new and updated end-user devices across the bank and network hardware at branches to ensure Frost branch technology is up to date and to maintain a continuous replacement cycle
• Train new users to use hardware and software to maximize total work efficiency

qualifications:

Required 1+ years of experience in a help desk or endpoint role

Strong working knowledge of desktop operating systems and peripherals, mobile devices, and printers and print servers

Strong working knowledge of customer support practices in an enterprise environment

Excellent written and verbal communication skills

Proficient in Microsoft computer applications

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate’s education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.