Dental Payment Poster

Dental Insurance Verification Specialist (Remote — U.S.)

Position Type: Full-Time, Contract 4-6 Months

Schedule: Monday — Friday, 8:00 AM — 5:00 PM (local time)

Location: Remote — Open to candidates anywhere in the United States

Key Responsibilities

• Post Payments & Adjustments
• Accurately post insurance payments, patient payments, and contractual adjustments to the correct patient accounts.
• Reconcile Explanation of Benefits (EOBs) and electronic remittance advices (ERAs).
• Apply write-offs and adjustments according to payer contracts and office policies.
• Account Reconciliation
• Verify posted payments against daily deposit logs and bank statements to ensure accuracy.
• Identify posting errors, discrepancies, or missing payments and resolve them promptly.
• Insurance & Revenue Cycle Support
• Review denied or partially paid claims and forward issues to billing or insurance follow-up teams.
• Assist with correcting claim information when necessary to ensure accurate and timely reimbursement.
• Maintain up-to-date knowledge of insurance codes, fee schedules, and payer rules.
• Documentation & Reporting
• Maintain organized and accurate documentation for daily payment posting activities.
• Generate and review payment reports, posting summaries, and reconciliation logs.
• Assist management with month-end closing tasks as needed.
• Communication & Collaboration
• Coordinate with the billing team, front office, and insurance coordinators to resolve payment issues.
• Communicate discrepancies or patterns of underpayment or denials to appropriate team members.

Qualifications

• High school diploma or equivalent; additional training in medical/dental billing preferred.
• Experience with dental billing, insurance payment posting, or revenue cycle management.
• Familiarity with dental coding (CDT codes) and common insurance carriers.
• Proficiency in dental practice management software (e.g., Dentrix, Eaglesoft, Dentcon, Open Dental).
• Strong attention to detail, accuracy, and organizational skills.
• Ability to work independently and meet daily posting deadlines.

Skills

• Knowledge of EOBs, ERAs, and insurance terminology.

• Strong data entry and numerical accuracy.

• Effective communication and problem-solving abilities.

• Ability to maintain confidentiality and professionalism.

• Qualifications

• Minimum 2 years of experience

• Strong computer skills, including experience with dental practice management or EHR systems.

• Excellent attention to detail and organizational skills.

• Effective written and verbal communication skills.

• Ability to work independently in a remote environment and manage time effectively.

• Equipment Requirements

• Must have your own computer, high-speed internet connection, and a reliable phone or headset suitable for remote work.

• Compensation & Benefits

• Competitive hourly rate or salary (commensurate with experience).

• Potential benefits package (details to be provided during interview).

• Work-from-home flexibility and consistent weekday schedule.