Customer Care Manager – State Farm Agent Team Member

State Farm Logo
  • Healthcare
  • FullTime

Responsive recruiter

Replies within 24 hours

Benefits:

  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Customer Care Manager – Service Leader with Sales Accountability

Full-Time | In-Office | Locations: Philadelphia Suburbs

Lead service operations, drive retention, cross-sales, and account growth. Handle complex service issues, conduct policy reviews, and identify sales opportunities. Track metrics, support outreach, and ensure compliance. Requires active Pennsylvania Property & Casualty license before start; Life & Health license needed within 45 days. Ideal candidates are organized, confident in pivoting from service to sales, and skilled in relationship-building. Compensation includes salary plus bonuses, with growth potential. If you’re driven to lead, improve systems, and foster client relationships, apply now.

We are an equal opportunity employer committed to inclusivity.

Skills:

Cross-Selling, Customer Relations, Customer Support/Service, Farm Management, Health Insurance, Maintain Compliance, Metrics, Organizational Skills, Revenue Growth, Sales, Sales Prospecting

About the Company:

State Farm

Customers and communities rely on us to help them face life’s uncertainties. They come to us for guidance with insurance needs, financial planning, and strengthening the community.

Company Size:

10,000 employees or more

Industry:

Insurance

Founded:

0

Website:

https://www.statefarm.com/careers