Coordinator, Mobile Health Unit

Job Title Coordinator Medical Clinic Job Status Full time Functional areasdepartments where this position may be located Community Health and Research Center Medical ClinicCommunity Health and Research Center Mobile Health ClinicJob Summary Under general supervision the Coordinator of the Medical Clinic is responsible for delivering essential healthcare services to all populations by facilitating direct access to medical care and ensuring the efficient operation of the healthcare clinic This position acts as a liaison between patients medical staff and administrative personnel overseeing daily activities to guarantee a high standard of patient care and clinical performance This position is instrumental in ensuring seamless clinic operations upholding the highest standards of patient care and execute effective community outreach initiatives through the Mobile Health Clinic The Coordinator maybe be assigned to either clinic which will be responsible for overseeing all aspects of the Health Clinics daily clinical operations maintaining strict patient confidentiality and demonstrating the capability to lead projects and initiatives of moderate scope and complexity and ensure alignment with the organizations mission strategic goals and established policies Essential Duties and Responsibilities Oversee and lead staff on daily operations of the Health Clinic including managing schedules and timeCoach mentor and evaluate subordinates to ensure performance standards are metSupport clinical service development and maintain coordinated care with team membersAdvocate for patients and clients by arranging contacts and referrals across agencies and departmentsCollaborate with Clinic team to coordinate care and make appropriate referralsDocument accurate medical information and ensure compliance with HIPAA regulationsUse quality improvement initiatives to enhance patient outcomesSupervise administrative functions such as scheduling registration billing data entry and cash postingEnsure program goals align with funding requirementsPromote clinic services through outreach education and engagement with the communityAddress concerns and resolving issues among staff or patients diplomaticallyOrganize training for new staff and volunteersMonitor workflow implement continuous improvement processes and adapt clinic operations as neededGenerate reports on clinic performance and review reporting by direct reportsMonitor budgets and participate in grant proposalsInterpret and recommend changes to policies; develop procedures according to federal state and county guidelinesAttend meetings audits and networking events related to the clinic and community relationsResearch support resources and manage licensing and credentialing standardsFollow CARF standards and participate in all relevant audits and quality improvement activitiesMay perform functions of a direct report in their absence or as neededPerform other duties and responsibilities as assignedKnowledge Skills and Abilities Knowledge of Advanced concepts principles and practices of clinic management along with the ability of interpretationCommunity resources including social services agencies and crisis intervention providersProcesses rules and regulations of various services and funding agencies surrounding the eligibility and maintenance of the services being receivedSkill in Using medical equipmentStrong customer service skillsStrong multi tasking skillsLeading the work of othersInspiring and maintaining team morale especially in challenging environmentsUnderstanding the unique needs and challenges of diverse populations servedDemonstrating compassion and understanding toward patients from all backgroundsQuickly assessing situations and making informed decisionsOperating standard office equipment and using required software applications for program area and other applications including Microsoft OfficeAbility to Promote excellent customer serviceEnsure compliance with HIPAA regulations at all timesDevelop implement and maintain office policies and proceduresPlan route schedule visits and coordinate transportation for staff and equipmentEfficient handling of medical supplies documentation and clinic inventoryMaintain accurate patient records consent forms and compliance documentationPartner with other functional areas to accomplish objectivesFacilitate meetings ensuring that all viewpoints ideas and problems are addressedInterpret and apply policies and identify and recommend changes as appropriateOrganize and prioritize multiple tasks and meet deadlinesCommunicate in English effectively both orally and in writingEstablish and maintain effective working relationships at all levels of the organization and within the communities servedInterpret speak and write in Arabic Spanish or other native language of the predominant service population is preferredMaintain confidentiality of agency and protect patient confidentiality per policies and proceduresEducationalPrevious Experience Requirements Minimum Degree RequiredBachelors degreeRequired DisciplinesHealth and Human Services Health Administration Social Workand Familiarity with basic medical protocols and emergency proceduresKnowledge of healthcare regulations patient privacy HIPAA and safety standardsand At least 2 years of experience of healthcare management and two years of clinic management experience required and any equivalent combination of experience education andor training approved by Human ResourcesLicensesCertifications LicensesCertifications Required at Date of HireBasic First Aid and CPR Certification Required within 6 months of hireWorking Conditions Hours Normal business hours some additional hours may be required Travel Required Local travel is required Working Environment Mix of Mobile Health Unit and Office Climate controlled