Content Strategist III

Crystal Equation Logo
Crystal Equation
New York, NY, United States
49.00 - 54.00 USD / Hour
  • Construction
  • FullTime

Content Strategist III
RemoteSummary: Content Strategists at our company do more than write—they build and manage content systems, define big-picture strategies, and ensure content delivers value at scale. You will play a critical role in shaping how HR content is created, managed, and delivered to support intelligent, scalable, and personalized employee experiences at our company. ensure that employees and People Operations partners have the right information at the right time—empowering our company to win in a rapidly evolving, AI-native workplace.Responsibilities:

  • Strategic Planning: Develop and implement content strategies that support organizational goals and user needs. This includes purposeful planning to deliver the right content at the right time and ensuring operational alignment across systems and teams.
  • Content Systems & Governance: Structure, govern, and surface content across platforms (e.g., CMS, AI assistants, HR documentation) to ensure consistency and scalability.
  • Writing: Work closely with subject matter experts to understand complex information and translate it into clear, concise, and engaging content. Write and edit a variety of content types for internal employee and HR audiences.
  • Content Management: Manage content directly in a Knowledge Management System, producing articles and other content that will display on one or more internal surfaces. Manage the information architecture and navigation of internal surfaces.
  • Standards & Best Practices: Create and maintain content standards, templates, and best practices to streamline content creation and management across teams.
  • Cross-Functional Collaboration: Partner with stakeholders (program SMEs, product, engineering, design, etc.) to align content initiatives with business priorities and user journeys.
  • User Experience: Humanize user journeys, ensuring content is clear, accessible, and supports self-service and case deflection.
  • Scalable Impact: Optimize content for AI-readiness and reusability, enabling efficient self-service and measurable business results.
  • Content Optimization for AI: Ensure all content is formatted, labeled, and organized to support machine learning, natural language processing, and generative AI use cases (e.g., chatbots, search, automated help).
  • Automated Content Lifecycle Management: Leverage AI tools to monitor, update, and retire content, ensuring relevance and freshness at scale.

Pay range is $49 – $54 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.THE PROMISES WE MAKE:At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. We will serve to empower you along the way and provide the path for your professional journey.For more information regarding our Privacy Policy, please visit crystalequation.com/privacy.

Crystal Equation

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