Computer Lab Manager – Full Time

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CCC
Chicago, IL, United States
  • IT
  • FlexTime
  • FullTime
  • Weekends

COMPUTER LAB MANAGER

KENNEDY-KING COLLEGE

Kennedy-King College is seeking a full-time Computer Lab Manager. The Computer Lab Manager is primarily responsible for supporting students, faculty and staff in the use of computer hardware and software in computer lab settings.

DUTIES & RESPONSIBILITIES:

  • Provides students, faculty and staff with support for technology in computer labs, and assists with tutoring technology requirements.

  • Works with administrative and academic staff to identify, maintain, install and test software applications for the open and instructional computer labs. Coordinates and schedules computer software implementation with academic departments.

  • Responsible for the protection of physical technology assets; conducts inventory management function for IT assets; secures classrooms and labs containing technical equipment.

  • Performs ongoing equipment refresh; plans, manages and performs maintenance, installation, configuration, and basic troubleshooting of hardware/software in computer labs.

  • Analyzes, creates and submits incidents for technology related issues to the help desk.

  • Trains and schedules computer lab assistants/technicians and work-study student employees as required.

  • Assists with other college initiatives, such as, but not limited to, student registration, as needed.

  • Adheres to CCC Customer Service Excellence standards.

  • Performs other related duties as needed, including, but not limited to, adherence to after hours, emergency, holiday, and/or on-call schedule.

QUALIFICATIONS:

  • Bachelor’s degree in Information Technology, Computer Science, or related area supplemented by three to five years of experience in IT, or an equivalent combination of education and experience.

  • Must be able to lead and direct others.

  • Experience in the use and support of instructional technology preferred.

  • Strong background in computer applications and operating systems, including Windows products.

  • Sound verbal and written communication skills.

  • Great team player and self-starter.

  • Must be available to work evenings & weekends.

The salary range for this position is $69,545 – $76,499.50.

  • Offered salary will be determined by the respective collective bargaining agreement and applicant’s education, experience, knowledge, skills and abilities.
  • Benefits information is found at https://www.ccc.edu/departments/Benefits/

Local 1600 represents this position.

Chicago residency is required for all full-time employees within 6 months of hire.

We are an equal opportunity and affirmative action employer.

Thank you for your interest in City Colleges of Chicago!
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