Community Manager

ABOUT CURE

Cure is a premier healthcare innovation ecosystem headquartered in New York City, with a mission to accelerate cures by helping health innovators develop their groundbreaking products and services from concept to commercialization. Cure’s thriving NYC campus includes state-of-the-art research and business facilities, and its digital ecosystem serves as the go-to resource for health innovators. Its dedicated content hub offers expert-driven insights, resources, mentoring, networking, and business services.

THE OPPORTUNITY

The Community Manager will own the day-to-day experience of Cure’s membership community, hosted on Circle. This person is the connective tissue between Cure’s content, programming, and members – responsible for driving engagement, facilitating relationships, and ensuring the community delivers tangible value to both individual members and institutional partners. This is a high-ownership role for someone who is equally comfortable managing a content calendar, moderating a live discussion, and crafting a thoughtful member introduction.

RESPONSIBILITIES

• Manage and moderate the Cure community across membership tiers, ensuring timely responses, relevant discussions, and a consistently high-quality member experience
• Own the community content calendar, including curating and posting from video library, sourcing member spotlights, and surfacing relevant Cure research and events
• Facilitate member group connections and introductions — curating group discussions and 1:1 introductions among academic founders, health entrepreneurs, and institutional representatives
• Onboard new members delivering orientation experiences that drive early activation and long-term retention
• Serve as the primary point of contact for institutional member accounts, coordinating access for PI team members, communicating programming, and supporting renewal conversations
• Track community health metrics (engagement rates, post activity, retention, churn signals) and surface insights to relevant stakeholders
• Collaborate cross-functionally with Cure content, events, and marketing teams to align community programming with organizational priorities
• Support the execution of member-exclusive events, expert office hours, and webinars including logistics, pre/post communication, and Circle integration

QUALIFICATIONS

• 3-5 years of experience in community management, digital membership programs, or related roles ideally in healthcare, life sciences, or innovation ecosystems
• Demonstrated ability to build and sustain engaged professional communities (experience with Circle, Slack, or similar platforms preferred)
• Strong written communication skills; able to write in a warm, credible, and professional voice
• Comfortable with data, can pull reports, interpret engagement trends, and recommend action
• Self-directed with strong project management instincts; able to juggle multiple workstreams without dropping the ball
• Genuine interest in healthcare innovation or entrepreneurship is a strong plus

Full-Time: New York City

Reports to: Chief Content Officer, Cure

Salary: $80 – $100K