Community Administrative & Compliance Coordinator

The Community Administrative & Compliance Coordinator serves as a central operational support role for the onsite community management team This position is responsible for providing administrative financial and compliance support while delivering exceptional customer service to residents board members and vendors The role supports daily office operations assists with compliance enforcement and helps maintain community standards in alignment with Venturas service driven culture About the Community This beautiful community is close to the city but away from it all It features multiple amenities including miles of walking trails swimming pools fitness center with resident access 24 hours a day monthly community events and more RESPONSIBILITIES Provide high quality customer service to residents board members vendors and guests via phone email and in person serving as a primary point of contact for general inquiries Support administrative and financial operations by processing homeowner payments assisting with accounts payable managing mail deliveries and maintaining office supply inventory Conduct routine community inspections document violations issue and track compliance notices and coordinate the violation and fine process in accordance with governing documents and company procedures Review architectural applications for completeness and assist in educating homeowners on community standards and compliance expectations Submit track and follow up on maintenance and vendor work orders while maintaining accurate compliance and administrative records Support resident and community engagement by greeting residents and guests professionally participating in meetings or events and acting as a liaison between residents management and vendors REQUIREMENTS Qualifications High school diploma or equivalent required Prior experience in administrative support customer service or communityHOA operations preferred HOA or community management experience preferred but not required Valid drivers license and reliable transportation required Skills Strong organizational and time management skills with the ability to manage multiple priorities Professional discreet dependable and self motivated with strong problem solving abilities Excellent verbal and written communication skills with a customer service oriented mindset High attention to detail and accuracy Proficiency in Microsoft Office applications including Outlook Word and Excel PHYSICAL REQUIREMENTS The physical requirements can vary but generally they may include Lifting Ability to lift and carry up to 25 pounds Working Conditions Primarily office based with routine community inspections and resident interaction Manual Dexterity Ability to use computers phones and standard office equipment Driving Ability to operate a vehicle for job related duties; MVR will be reviewed at time of hire and periodically thereafter We are committed to creating an inclusive and accessible work environment If you require reasonable accommodation in performing the job duties as described in the job description discuss with your manager WHAT WE OFFER Comprehensive benefits package including medical dental and visionWellness programFlexible Spending AccountsCompany matching 401k contributionsPaid time off for vacation holidays medical and volunteeringPaid parental leaveTraining and educational assistanceSupport programs including Employee Assistance Program and Calm HealthOptional benefits including short and long term disability life insurance and pet insuranceMost importantly a caring team who is dedicated to your success