Communications Agent
Born out of a passion for outstanding customer service and a commitment to innovation, Biz Voice Boost was founded with one goal: to provide a call centre experience that’s as unique as each of our clients. We saw a need for a service that goes beyond generic solutions and decided to create one.
Job Description Job Summary
We are looking for a personable and motivated Communications Agent to support outreach efforts, customer engagement initiatives, and relationship-building activities. This role is ideal for individuals who enjoy interacting with people, providing information, and contributing to positive experiences for customers and community members.
Responsibilities
- Engage with customers and visitors in a professional and friendly manner.
- Support outreach and engagement initiatives designed to strengthen customer relationships.
- Assist with promotional activities and public-facing events.
- Build positive relationships with customers and community members.
- Gather feedback and share insights with team members.
- Maintain accurate records of outreach and communication activities.
- Collaborate with colleagues to support engagement goals and initiatives.
- Represent the company professionally during events and outreach programs.
- Assist with administrative support related to communications projects.
Additional Information
- Competitive annual salary of $50,000 — $54,000.
- Structured leadership development and training program.
- Clear career advancement and growth opportunities.
- Mentorship from experienced professionals and business leaders.
- Skill development in leadership, communication, project management, and business operations.
- Collaborative and supportive workplace culture.
- Exposure to multiple areas of business operations.
- Performance-based advancement opportunities.
- Professional development resources and ongoing learning opportunities.
- Opportunity to build a long-term career with a growing organization.