Commercial Program Manager – Marlborough, MA

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Hologic
Marlborough, MASSACHUSETTS, United States
77500 - 121200 USD / Year
  • Environmental
  • FullTime

Job Category: SalesDegree Level: Bachelor’s Level DegreeJob Description: The Commercial Program Manager – US Surgical is responsible for managing the development, execution, and optimization of cross-functional projects within the Hologic Surgical commercial business. This role works closely with Commercial leadership, IT, and process owners to ensure alignment between strategic objectives and operational applications, supporting Hologic’s operational capabilities and change management initiatives. Key Responsibilities

  • Support project intake management and activation processes for the Commercial PMO team.
  • Contribute to the implementation and maintenance of the PMO playbook for the Surgical business, including conducting project post-mortem evaluations.
  • Manage and coordinate cross-functional activities for new product launch processes, in partnership with the R&D PMO team.
  • Lead the execution of key strategic division projects and assist with ongoing system enhancements.
  • Ensure timely execution, delivery, and support for user acceptance and regression testing for assigned cross-functional projects.
  • Document, analyze, and recommend improvements for internal team workflows to enhance operational efficiency.
  • Foster collaboration between Commercial and Service priorities within IT.

Knowledge

  • Strong understanding of project management methodologies, processes, and tools (e.g., PMO frameworks, playbooks, project lifecycle).

  • Working knowledge of commercial operations in a healthcare or medical device environment.

  • Knowledge of process development and optimization techniques (e.g., workflow mapping, continuous improvement).

  • Familiarity with enterprise business systems, ideally including:

  • Salesforce CPQ

  • Oracle ERP

  • Or comparable CRM/ERP/CPQ platforms

  • Understanding of change management principles and practices.

  • Awareness of cross-functional dependencies among Commercial, R&D, IT, and Service organizations.

Skills

  • Project Management Skills

  • Ability to manage complex, cross-functional projects from initiation through implementation.

  • Proficiency in project planning, execution, monitoring, and risk/issue management.

  • Ability to lead new product launch activities across multiple stakeholder groups.

  • Process & Analytical Skills

  • Strong ability to document, analyze, and improve business processes and team workflows.

  • Capability to connect strategic objectives to operational execution and process optimization.

  • Skilled in conducting project post-mortem evaluations and translating findings into actionable improvements.

  • Technical & Systems Skills

  • Hands-on experience working with Salesforce CPQ, Oracle ERP, or similar enterprise systems.

  • Ability to support and coordinate user acceptance testing (UAT) and regression testing activities.

  • Communication & Collaboration Skills

  • Clear, concise verbal and written communication skills tailored to varied stakeholders (Commercial leadership, IT, process owners, and project teams).

  • Ability to facilitate cross-functional meetings and coordinate activities across multiple teams.

  • Skilled in presenting project status, risks, and recommendations to leadership.

  • Change Management & Leadership Skills

  • Ability to support change initiatives and drive adoption of new processes and systems.

  • Comfort in influencing without direct authority across cross-functional teams.

  • Capability to mentor or support the development of project team members (where applicable).

Behaviors

  • Collaborative:

  • Works effectively with Commercial, IT, R&D, and Service teams, building strong cross-functional relationships.

  • Actively fosters alignment between business priorities and IT/service delivery.

  • Proactive & Accountable:

  • Takes ownership of project timelines, deliverables, and outcomes.

  • Anticipates risks and issues and escalates or resolves them promptly.

  • Detail-Oriented & Organized:

  • Maintains high standards in project documentation, tracking, and reporting.

  • Manages multiple projects and priorities in a structured, disciplined manner.

  • Continuous Improvement Mindset:

  • Seeks opportunities to enhance operational efficiency and project outcomes.

  • Uses feedback and post-mortem insights to refine processes and tools.

  • Change-Oriented & Resilient:

  • Embraces change and helps others through transitions in systems, processes, and ways of working.

  • Remains adaptable in a fast-paced, evolving commercial environment.

  • Influential & Professional:

  • Communicates with confidence and professionalism to stakeholders at all levels.

  • Builds trust through reliability, transparency, and follow-through.

Experience

  • Demonstrated experience managing complex, cross-functional projects, preferably within the healthcare or medical device industry.
  • Proven background in process development, documentation, and continuous improvement.
  • Hands-on experience working with Salesforce CPQ, Oracle ERP, or comparable enterprise systems.
  • Experience supporting or leading user acceptance testing and/or regression testing activities.
  • Experience in change management and driving operational efficiencies across teams.
  • Prior involvement in new product launch processes or strategic division-level projects is strongly preferred.
  • Experience supporting the development or coaching of project team members is a plus.

Qualifications & Certifications

  • PMP certification is preferred (or willingness to obtain within the first year of employment).
  • Relevant degree or equivalent experience in business, project management, healthcare administration, or a related field is desirable (if you want, this can be explicitly added).

So why join Hologic?We are committed to making Hologic the company where top talent comes to grow. For you to succeed, we want to enable you with the tools and knowledge required and so we provide comprehensive training when you join as well as continued development and training throughout your career. We offer a competitive salary and annual bonus scheme, one of our talent partners can discuss this in more detail with you.The annualized base salary range for this role is $77,500-121,200 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand.Agency and Third-Party Recruiter Notice: Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered.As part of our commitment to a fair and accurate evaluation of each candidate’s qualifications, we require all applicants to refrain from using AI tools, such as generative AI or automated writing assistance, during any stage of the interview process. Responses influenced by AI may result in disqualification. We appreciate your understanding and cooperation in ensuring a transparent and equitable selection process.Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.LI-#LB2

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