Commercial Excellence Manager

About MicroTransponder MicroTransponder, Inc. is dedicated to transforming the lives of stroke survivors through its innovative neurostimulation technology. The company’s flagship product, the FDA-approved Vivistim® Paired VNS™ System, enhances stroke rehabilitation by pairing vagus nerve stimulation (VNS) with physical and occupational therapy. This approach leverages the brain’s neuroplasticity to improve upper limb function, offering new hope to those with chronic arm and hand impairments following an ischemic stroke.

By integrating this therapy into rehabilitation programs, MicroTransponder aims to help stroke survivors regain independence in daily activities and enhance their quality of life. The company’s commitment to advancing stroke recovery is evident in its ongoing research and collaboration with healthcare providers to make this therapy accessible to more patients.

About The Role The Commercial Excellence Manager will be the operational engine driving our go-to-market success. This highly visible role blends strategic design and hands-on execution, ensuring our commercial team operates with precision, efficiency, and scalability. From structuring territories and incentive programs to building data-driven insights and supporting contract execution, you will enable the sales organization to perform at its best.

This is a unique opportunity for a motivated operations professional to make a tangible impact in a high-growth, mission-driven company. You will collaborate with leadership across Sales, Marketing, Finance, and HR, building the frameworks and processes that power commercial excellence.

What You’ll Do Territory Design & Management

• Develop, optimize, and maintain equitable and performance-driven sales territories.
• Align territories with market potential, segmentation models, and resource allocation to maximize efficiency.
• Monitor performance trends and partner with leadership to continuously refine strategy as new geographies and accounts are added.
• Create scalable playbooks and processes for territory expansion into new regions.

Incentive Compensation

• Lead the design, implementation, and administration of sales compensation structures, bonus plans, and recognition programs.
• Balance motivational impact with compliance and financial responsibility.
• Partner with Finance and HR to ensure accurate, timely payouts and clear communication to sales teams.
• Benchmark programs against industry best practices to remain competitive and fair.

Reporting & Analytics

• Build and maintain dashboards, scorecards, and executive reports to track pipeline, quota attainment, incentive achievement, and KPIs.
• Analyze data to deliver clear, actionable insights that inform strategic decision-making.
• Partner with leadership on forecasting, capacity planning, and resource allocation.
• Ensure data accuracy and consistency within Salesforce, Power BI (if applicable), and related tools.

Contracting & Process Enablement

• Oversee contract management, ensuring all quotes, proposals, and agreements are compliant, accurate, and timely.
• Track contract lifecycles and proactively manage renewals, amendments, or terminations.
• Partner with Legal and Sales leadership to refine contracting workflows for speed and compliance.
• Drive adoption of best practices across commercial operations to ensure process consistency and scalability.

Cross-Functional Collaboration & Enablement

• Act as a bridge across Sales, Marketing, Finance, HR, and Legal, ensuring alignment and execution excellence.
• Contribute to annual planning cycles, quota setting, and go-to-market strategy development.
• Support sales enablement efforts, ensuring teams have the tools, insights, and training to succeed.
• Champion continuous improvement by identifying bottlenecks and leading process optimization initiatives.
• Additional duties as assigned

Qualifications

• 8+ years of experience in sales/commercial operations; medtech, healthcare, or life sciences preferred.
• Bachelor’s degree in Finance, Business, or related field; MBA strongly preferred.
• Demonstrated expertise in territory design, incentive compensation, sales analytics, and commercial reporting.
• Strong analytical and problem-solving skills, with the ability to translate complex data into strategic recommendations.
• Proven experience thriving in a startup or high-growth environment, with adaptability to shifting priorities.
• Excellent communication, relationship management, and stakeholder influence skills.
• Proficiency in Salesforce, Excel/PowerPoint, and reporting/analytics tools; advanced skills in data visualization a plus.
• Highly organized with the ability to manage multiple priorities in a fast-paced environment.
• Ability to travel up to 25% domestically.
• Teamwork — Works effectively across departments and levels, fostering collaboration and trust.
• Integrity — Maintains confidentiality and demonstrates ethical decision-making in all activities.
• Innovation — Brings forward new ideas and adapts to changing business priorities with agility.
• Leadership — Leads by example, inspires confidence, and supports others in achieving results.
• Execution Excellence — Balances strategic vision with the discipline to drive operational results.
• Customer Focus — Ensures that all commercial operations contribute to improving the customer experience.

Equal Opportunity Employer MicroTransponder, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Benefits MicroTransponder provides a comprehensive benefits program to employees. It includes medical, dental and vision plans along with an FSA. Employees may participate in the company 401(k) plan with company matching. The company offers an unlimited Paid Time Off (PTO) program and approximately 15 paid company holidays per year.

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The Pay Range For This Role Is110,000 – 160,000 USD per year(US)