Clinical Operations Manager, PMR

The Clinical Operations Manager will provide strategic and operational leadership for the Physical Medicine & Rehabilitation PMR service line across all clinic locations driving program growth optimizing operations supporting providers and site leadership and using data driven decision making to enhance patient access quality of care operational efficiency and overall service line performance NO AGENCY CALLS OR SUBMISSIONS EducationExperience Masters degree in nursing active and unrestricted license required Minimum of five 5 years of relevant clinical experience requiredPrior experience in physical medicine and rehabilitation is requiredBusiness development experience preferredSkills Practical knowledge of PMR processes both clinic and billingExperience in developing cooperative efforts is essentialExcellent management skillsStrong problem solving problem prevention and decision making skillsAbility to manage and prioritize multiple tasks in a fast paced environmentProven success in implementing quality improvement initiatives informed through the collection and analysis of patient dataExcellent oral and written communication skillsUses good judgment and diplomacy when dealing with othersAbility to maintain composure and restore calm in a stressful situationWorking knowledge of computers and practice management softwareDemonstrated ability to analyze data and use data driven insights to guide decision makingEssential Functions Help develop and maintain a corporate culture that supports the mission and values of Mayfield ClinicProvide strategic leadership and oversight of the PMR service line across all clinic locations; travel to different local health systems andor Mayfield locations as neededServe as a key member of the management team Participate in strategic planning and implementation of short and long term organizational initiatives that support financial budget and business goals Provide leadership and management expertise for the pain division to achieve service line goalsLeads service line initiatives supports clinic operations and partners closely with providers and site leadership to coordinate provider coverage address clinic needs and enhance overall performanceIdentifies and executes growth opportunities expanding services and improving patient access across all PMR locationsCollaborates with interdisciplinary teams including physicians advanced practice providers therapy services and administrative leadership to ensure alignment of strategic goals standardization of best practices and efficient care delivery across sitesPartner with the Medical Director physicians and providers to optimize clinic operations including scheduling provider coverage planning and workflow efficiencyLead PM&R standardization efforts across all facilities Analyze departmental processes and procedures regularly and make recommendations for changes as needed to ensure effective and efficient operationsAnalyze quality operational and financial performance data to identify trends gaps and opportunities for improvement Monitor and report on KPIs including volume access outcomes and satisfactionEnsure compliance with regulatory requirements clinical standards and organizational policiesAssist the VP of Operations in the development of the annual financial plan manage the operating expense budget for the division and maintain expenditures within the approved budgetMaintain effective interdepartmental relationshipsConduct meetings and training as neededCollaborate on research endeavors with other health professionalsMaintain and upgrade clinical skills and professional expertise through participation in professional organizations workshop attendance CEU activities formal education and current literature reviewParticipate in research projects for clinical studies as requestedAssist in clinical quality improvement initiatives as neededContribute to team effort by performing other duties as assignedMayfield Clinic Values All associates who are affiliated with the Mayfield Clinic must agree to use these values as a basis for their employment and recognize that they are part of the associates annual Performance Review and Development Plan Integrity We commit to honest and ethical behavior in all of our endeavors and interactionsExcellence We commit to the highest level of performance & continuous improvementRespect We recognize the worth quality & importance of every individual & regard them with consideration & appreciationCompassion We commit to being compassionate & empathetic in all of our interactionsCollaboration We embrace teamwork mentoring cooperation sharing of expertise & empowerment Mayfield Clinic Mission To provide the best neurological care for our patients through Superior clinical outcomesCompassionate patient careEducation and researchInnovation