Client Relations Fashion Manager

Louis Vuitton Logo
Louis Vuitton
New York, NY, United States
  • Clothing
  • FlexTime
  • FullTime
  • PartTime
  • Weekends
  • Applications have closed

About The Job Louis Vuitton is seeking a highly motivated and detail-oriented Client Relations Fashion Manager to join our esteemed Client Relations team based in New York City. In this role, you will be responsible for driving client engagement strategies within our Fashion categories, focusing on the cultivation, retention, and growth of RTW clients. This role plays a critical part in developing and executing client strategies, identifying and targeting top RTW prospects, and collaborating closely with the Client Events team to deliver curated experiences and activations that align with business objectives. This role is pivotal in enhancing client relationships and elevating our brand image within the luxury market.

Job responsibilities

Client Relationship Management:

  • Support the organization of Fashion client nominations through partnering closely with Client Development and Regional teams to aid in identifying new high potential clients, continual growth of existing clients and accurately pathing clients for the right fashion moment in their journey with the brand
  • Manage comprehensive logistics for major fashion events, including international shows and trunk shows, overseeing all aspects from travel and accommodations to dining and gifting
  • Organize and enhance daily concierge services according to global guidelines and serve as a client-facing host/expert at exclusive brand experiences
  • Supervise impactful zone-wide gifting initiatives and lead logistics for sports initiatives, actively researching and identifying opportunities that align with business objectives

Experience Budget Management:

  • Optimize gifting budgets for maximum zone coverage and ensure international events remain within financial limits.
  • Coordinate with Events and Finance teams for budget updates, manage vendor setup, invoicing, purchase orders, and ensure timely payments.
  • Act as a liaison for global projects, initiatives, and events, facilitating communication between regions and functional partners.

Strategic Planning & Innovation:

  • Brainstorm and propose unique, market-leading experiences to attract Ready-to-Wear (RTW) clients.
  • Develop and implement tailored strategies to boost client loyalty, engagement, and lifetime value in Fashion categories.
  • Collaborate with cross-functional teams to identify exclusive client growth opportunities and provide insights from Client Development dashboards to optimize strategies.
  • Effectively communicate with and support regional partners to maximize attendance and engagement at events.

Collaboration & Communication:

  • Liaise with internal teams, including merchandising, communications and visual merchandising on special project related to fashion (ex: exclusive product)
  • Work with legal and procurement partners to follow company protocols when working with external vendors
  • Participation at fashion events to coordinate experiences for top clients when applicable

Profile

We are excited to speak to candidates who ideally possess a bachelor’s degree in marketing, communications, hospitality management, or a related field, coupled with 5 years of experience in client relations management, preferably within the luxury industry. This role requires elevated and sophisticated communication, interpersonal, and negotiation skills, alongside a proven track record of planning and executing successful client-facing experiences. A strong understanding of luxury client service principles, exceptional organizational and time management skills, and proficiency in Microsoft Office Suite are essential. Successful candidates will demonstrate self and team composure, with the ability to provide insight to foster trust and support development and be adept at both independent work and collaborative team environments. Experience in budget management and vendor negotiation is also required with flexibility to work evenings and weekends as needed. Retail experience and foreign language proficiency are considered a significant plus.

The appointed candidate will be offered a salary within the range of USD $115K-$125K, a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks and two retirement plans both with employer contributions.

  • Please note that restrictions may apply to part-time employees

The position requires 4 days per week on site in the Louis Vuitton Corporate Office, located in the heart of Midtown, Manhattan. Additional information

Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and prosper. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture passionate about meaningful strategies aimed at crafting an inclusive workforce.

In addition to a generous benefits package, unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry leading training which will offer you an in-depth insight into the luxury and retail environment.

Reference LVM31462

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