Case Worker- Health Educator (Navigator Program)

Job Title Case Worker Health Educator Job Status Full time Bilingual Arabic Preferred Functional areasdepartments where this position may be located Community Health and Research Center various departmentsJob Summary Under general supervision the Case Worker Health Educator uses advanced skills gained through training and experience to provide specialized educational counseling services within an assigned functional area Regularly communicates information to clients regarding program services Follows established procedures to perform routine tasks and receives general guidance and direction to perform other work with substantial variety and complexity requiring limited decision making responsibility Originality and ingenuity are required to locate select and apply appropriate procedures processes and techniques to assignments that are broad in nature Resolve most questions and problems and may serve as a resource to others in resolving complex problems and issues Routine contact with internal and external customers is required to obtain clarify or provide facts and information Essential Duties and Responsibilities Provide advocacy culturally appropriate health education and information regarding assigned program objectives to clients and communitiesProviding care coordination case management and system navigation activities assuring access to careBuilding individual and community capacity teaching those served how to manage their own health needsImplementing individual and community assessments to determine needs andor identify risksConducting outreach home visiting to provide education assessment and social supportDocument all services in compliance with the agencys quality assurance planReport on program progress at required intervals per funding guidelinesCreate educationalprogram marketing materials targeted toward assigned program including newsletters Facebook and websitesParticipate in analytical analysis of the program and identification of participant characteristicsOrganize activities andor fundraising events in support of program objectivesMaintain agency confidentiality and clients privacyMaintain currency regarding services provided to clientsFollow the funding sources requirements and CARF standards applicable to the services providedFacilitates delivery of ACCESS Diabetes Prevention Program provides support service eg taking blood pressure diabetic foot care etc and guidance to program participants and maintains fidelity to the curriculumProvide a cultural bridge among individuals communities and health and social service systems act as bridge between providers and patientsMay travel to community locations for program delivery andor deliver program virtuallyMay attend training events meetings and conferences as needed to fulfill funding requirementsMay translate and interpret information for non English speaking clients as neededMay conduct presentations to audiences of various sizes and demographicsMay assist and enroll clients in programs services and benefits offered and referring clients in need of other services outside the scope of the areaOperate standard office equipment and use required software applicationsPerform other duties and responsibilities as assignedKnowledge Skills and Abilities Knowledge of Community resources including social services agencies and crisis intervention providersProcesses rules and regulations of various services and funding agencies surrounding the eligibility and maintenance of the services being receivedBasic health and wellness fitness principles as well as healthy living behaviors is requiredBasic EMR functionalitySkill in Communicate effectively both orally and in writingInstructing others on how to do a taskOperating standard office equipment and using required software applications for program area and other applications including Microsoft OfficeAbility to Partner with other functional areas to accomplish objectivesOrganize and prioritize multiple tasks and meet deadlinesCommunicate effectively both orally and in writingSpeak and write in English Ability to interpret speak and write in Arabic Spanish or other native language of the predominant service population is preferredMaintain confidentiality of agency and client informationEducationalPrevious Experience Requirements Minimum Degree RequiredAssociate degreeRequired DisciplinesBusiness Marketing Public Health Social Work or Human Services based on assigned functional areaand At least two years of experience in sales marketing public health social work or human services Some experience in group facilitation in person and using a video conferencing platform as well as experience in motivational interviewing and lifestyle change health coaching is preferred or any equivalent combination of experience education andor training approved by Human ResourcesLicensesCertifications LicensesCertifications Required at Date of Hire If employed in the diabetes program a certification as Diabetes Prevention Lifestyle Coach or obtained within 3 months of hireWorking Conditions ours Normal business hours some additional hours may be required Travel Required Local travel may be required Working Environment Climate controlled office