Business Systems Analyst WMOS – Remote

Job Details

Description Responsibilities/Essential Functions:

• Collaborate with cross-functional teams to gather and analyze business requirements.
• Support and enhance Manhattan Associates WMOS and Active systems.
• Develop and execute SQL queries for data analysis, reporting, and troubleshooting.
• Perform system configuration, testing, and deployment in Linux environments.
• Manage and support SOTI MobiControl for mobile device management.
• Troubleshoot and maintain RF guns and printers used in warehouse operations.
• Document business processes, workflows, and system specifications.
• Provide end-user training and support for new system implementations and upgrades.
• Identify opportunities for process improvement and automation.
• Oversee vendor relationships related to technologies, services, and solutions supporting enterprise functions.
• Ensure accurate and efficient governance policy development and adherence across systems and processes.
• Maintain good standing and completion on all compliance related matters (i.e., assigned mandatory trainings, actions required from audits, corporate policies, etc.)
• Perform all additional duties and responsibilities based on the direction and guidance of supervisor

Knowledge/Skills/Abilities Proven experience with Manhattan Associates WMOS (2017 / 2020) and Active platforms.

• Strong proficiency in SQL for troubleshooting, data manipulation and reporting.
• Working knowledge of Linux operating systems and command-line tools.
• Experience with SOTI for mobile device management.
• Familiarity with RF guns and printers in a warehouse or logistics environment.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work independently and manage multiple priorities.
• Skilled and proficient in MS Office O365 suite (i.e. Word, PowerPoint, Excel, SharePoint, Teams, Communications Tools, etc.)
• Willingness to seek out and implement coaching, suggestions, and guidance from others

Working Environment/Safety Requirements

• Ensure necessary working environment and capabilities to effectively carry out responsibilities if working from a non-Vestis location (remote work)
• Ability and willingness to handle work related issues during all hours of the day, every day of the week, understanding the responsibility of our organization’s requirement for 24/7 production support
• Ability, willingness, and flexibility to travel as needed for approved work purposes in accordance with project and management schedules

Experience/Qualifications

• Bachelor’s degree in computer science, Information Systems, or related field.
• Experience in supply chain, logistics, or warehouse operations.
• Knowledge of integration tools and APIs.
• Be legally able to work in the United States: U.S. Citizen or Legal Resident

License Requirements/Certifications

• Valid U.S. drivers license preferred (for rental cars when applicable)