Business Systems Analyst II

Overview Transform Data into Action. Enable Smarter Systems.We are seeking a Business Systems Analyst II to join our IT Business Solutions team, reporting to the Senior Manager of IT Business Solutions. This role is responsible for gathering requirements, coordinating technical design, and implementing solutions that optimize financial and enterprise systems. By collaborating across IS teams, internal corporate departments, vendors, and customers, you will ensure systems support the company’s business objectives and enhance decision-making. This position also provides Tier 2 support and escalates unresolved issues appropriately.Key Responsibilities Gather and document detailed requirements to fully define projectsProvide Tier 2 support for all applications and escalate unresolved issuesCollaborate with IT departments and corporate teams to design and implement financial and enterprise systemsParticipate in planning and delivering capital projects, enhancements, break/fix requests, and other initiativesPrepare system flow charts, decision tables, record layouts, screen displays, and report formatsAttend meetings with user departments to identify operational procedures, data input, and reporting requirementsDevelop project plans outlining tasks, timeframes, and required resourcesEvaluate hardware/software needs, analyze feasibility, and prepare project time/cost estimatesWork with management and system users to identify information needs and support decision-makingEnsure timely and accurate delivery of high-quality solutionsRecommend process improvements and assist in documentation updatesAbout You Qualifications — What You’ll Bring:Bachelor’s or Associate’s degree in Computer Science or equivalent work experience4-6 years of experience as an analyst supporting financial and/or Payroll/HR systemsProven knowledge of computer systems, applications, development, and testing methodologiesStrong business knowledge with ability to conceptualize and convert processes into computer applicationsExcellent interpersonal, verbal, and written communication skillsAbility to work independently and effectively with all levels of the organizationAbility to work under stress and respond quickly to changing prioritiesLogical and analytical thinking with strong problem-solving skillsAttention to detail and ability to multi-task and prioritize projectsKnowledge of project management processes and executionAbility to model business processes and support design of new computer systemsStrong knowledge of clinical systems used in the divisionFluent in English with consistent attendance * PMP Certification

• Travel availability as required

Preferred Qualifications (Not Required):Prior experience in financial or payroll system implementationWe Offer Benefits for All Associates (Full-Time, Part-Time & Per Diem):

• Competitive Pay
• 401(k) with Company Match
• Career Advancement Opportunities
• National & Local Recognition Programs
• Teammate Assistance Fund

Additional Full-Time Benefits:

• Medical, Dental, Vision Insurance
• Mileage Reimbursement or Fleet Vehicle Program
• Generous Paid Time Off 7 Paid Holidays
• Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
• Education Support & Tuition Assistance
• Free Continuing Education Units (CEUs)
• Company-paid Life & Long-Term Disability Insurance
• Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Apply Today — Use your analytical and technical expertise to drive smarter business solutions.Legalese

• This is a safety-sensitive position
• Employee must meet minimum requirements to be eligible for benefits
• Where applicable, employee must meet state specific requirements
• We are proud to be an EEO employer
• We maintain a drug-free workplace

Location GentivaOur Company At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.Our place is by the side of those who need us — from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.Our nationwide reach is powered by a family of trusted brands that include:

• Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon
• Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care
• Home health care: Heartland Home Health
• Advanced illness management: Illumia Health

With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized — and kindness is celebrated.

SouthernCare Hospice Services