Business Analyst

About The Company TransCore (TRN), a subsidiary of ST Engineering, is a leading provider of transportation and logistics solutions dedicated to enhancing mobility and safety across various sectors. With a strong focus on innovation and technology, TransCore specializes in developing and implementing advanced systems that streamline operations, improve efficiency, and deliver exceptional service. Our commitment to quality and customer satisfaction has established us as a trusted partner in the transportation industry. We foster a collaborative and inclusive work environment that encourages continuous learning and professional growth, empowering our employees to make a meaningful impact in their roles.

About The Role We are seeking a full-time, remote Business Analyst to join our dynamic team based in White Marsh, Maryland. The Business Analyst will play a critical role in bridging the gap between business needs and technical solutions. This position involves gathering, analyzing, and documenting detailed business requirements for various products and project enhancements. The Business Analyst will work closely with product managers, development teams, and stakeholders to ensure that project deliverables align with business objectives. They will be responsible for creating functional and technical specifications, managing requirements through the entire Software Development Life Cycle (SDLC), and coordinating testing and customer demonstrations. The ideal candidate will have a strong background in software development, particularly within back-office systems in the transportation industry, and possess excellent communication and analytical skills.

Qualifications

• Bachelor’s degree (B.A.) from an accredited four-year college or university or equivalent work experience
• Minimum of 5 years of related experience in business analysis, preferably in software development for back-office transportation systems
• Certification in Business Analysis (e.g., PMI-BA) is a plus
• Strong understanding of SDLC processes and requirements management tools
• Proficiency in JIRA, DevOps ticketing systems, and agile methodologies
• Excellent written and verbal communication skills
• Ability to analyze complex data and technical documentation
• Knowledge of non-functional requirements such as security, performance, and scalability
• Familiarity with project scheduling and coordination with third-party vendors

Responsibilities

• Gather and document comprehensive business requirements based on feedback from product managers, clients, industry experts, and market research
• Conduct interviews and facilitate meetings to understand and define business needs
• Organize and document requirements using standard templates and methodologies, ensuring clarity and traceability
• Collaborate with product and project managers to prioritize and validate business requirements
• Work closely with development and testing teams to ensure functional specifications accurately reflect business needs
• Obtain approval from stakeholders on requirements and design documents
• Document technical non-functional requirements including security, performance, and scalability considerations
• Support technical teams with detailed documentation and clarification of requirements
• Coordinate testing activities, including creating test scenarios and ensuring coverage of critical use cases
• Track and manage changes to requirements throughout the project lifecycle
• Assist in creating user documentation, instructions, and operational procedures
• Monitor post-implementation issues and coordinate revisions or enhancements as needed
• Create and manage tickets, stories, and bugs within JIRA or DevOps systems, ensuring proper prioritization and follow-up
• Participate in project schedule oversight and collaborate with external partners to meet project milestones

Benefits

• Competitive salary range of $75,000 to $85,000, commensurate with experience and qualifications
• Remote work flexibility, promoting work-life balance
• Health, dental, and vision insurance plans
• Retirement savings plans with company contributions
• Paid time off and holidays
• Opportunities for professional development and certification support
• Collaborative and inclusive work environment

Equal Opportunity

TransCore is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe in fostering a workplace where everyone can thrive and contribute to our collective success.