Benefit Systems Associate Account Manager

The Cason Group serves insurance professionals by delivering creative sales and service solutions that exceed expectations through Group Benefits Individual Medical and Financial Services Job Title Benefit Systems Associate Account Manager Division Group Benefits Location Columbia SC or Charlotte NC Type Full Time; May be eligible for hybrid work schedule after successful completion of training Hiring Range 42000 52000 annual salary and is commensurate with directly applicable experience andor direct industry experience Commitment Two Year Commitment to The Cason Group Our Benefit Systems Team works with Benefits Advisors to provide fast enrollment technology that is custom tailored simple and user friendly for clients As a Benefit Systems Associate Account Manager you will manage enrolled cases and maintain relationships with agents and group administrators during the initial set up of benefit system case installations What Our Associate Account Managers Do Coordinate and Communicate coordinate all aspects of initial case setup and online enrollment processes; ensure all relevant information is obtained from the advisor and the employee group information is distributed to the appropriate TCG departments; monitor and communicate progress to advisors and group administrators throughout the installation processDemonstrate and Assess conduct system tests with Implementation Specialist to verify accuracy; perform system demonstrations with advisors and group administrators as needed prior to release to ensure proper system functionality for clientsEngage as a Team Player Serves as the go to resource for internal Group Operations departments; provide on the job training for new employeesWhat We Are Looking For Bachelors Degree or equivalent experience in a related fieldStrong attention to detail and accuracy along with compliance of deadlines while managing and prioritize multiple tasks simultaneouslyExcellent communication interpersonal and customer services skillsAbility to work well as part of a teamDemonstrated proficiency in all parts of position within 9 12 monthsProficiency in Microsoft Office including Excel Outlook and Teams as well as working knowledge of Adobe and general knowledge of databases