Behavioral Health Manager

Job Summary This position is responsible for the overall management and coordination of all clinical, operational, and administrative functions of Adult Behavioral Health programs and services within HHS. These programs include Adult Protective Services, Crisis Services, Community Mental Health Services, and Substance Use Prevention and Treatment Services.
The Behavioral Health Manager ensures compliance with all applicable regulatory requirements and quality standards for an Outpatient Mental Health Clinic and is responsible for maintaining certification and compliance under the Wisconsin Administrative Code, including DHS 75 and DHS 35; Emergency Mental Health Services under DHS 34; Comprehensive Community Services under DHS 36; and the Community Support Program under DHS 63.
This position works under the direction of the Community Services Administrator.Essential Duties Plans, organizes, and develops a comprehensive and responsive system of community based mental health and substance use services.Facilitates the establishment of a clear vision, operating principles, goals, objectives and performance measures for assigned programs and services, continuously seeking means of improving operations and making recommendations for needed changes and improvements.Remains abreast of and assures the application of evidence based and best practices in assigned areas and monitors the effectiveness of programs and services.Selects, assigns, trains, supervises and evaluates subordinate unit supervisory and other assigned staff, assuring coordination, consistency and collaboration in service delivery.Acts as liaison and maintains positive relations with other department units, community and state groups, and agencies.Actively promotes a respectful, solutions focused work environment by facilitating effective communication, constructive problem-solving, and strengthening collaborative working relationships.Prepares grant applications and pursues new funding initiatives in line with strategic department goals and objectives.Participates in and facilitates the development of purchase of service contracts, performance and outcomes measures, and oversees utilization management in assigned areas.Oversees behavioral health and adult protective services budget and participates in the annual department budget process, including presentations at Board and Committee meetings as needed.Monitors revenues and expenditures on a continual basis, recommending program changes as necessary to maintain fiscal responsibility.Reviews and approves purchase requests and billing invoices.Develops and recommends policy and position statements for assigned programs.Evaluates and recommends if mandated services are provided directly through department staff members, through a regional collaborative, or contracted providers.Maintains awareness of federal, state, and county laws and regulations, local requirements and policy impacting funding and service delivery.Assures compliance of assigned programs and staff with federal, state, and other regulatory, licensure, and accreditation standards.Completes required state, federal and local reports with regard to unit activities and funding.Completes program administration and recertification of Behavioral Health Programs including: Emergency Mental Health Services under DHS 34, Outpatient Mental Health Clinic Services under DHS 35, Comprehensive Community Services under DHS 36, Community Support Program under DHS 63 and Community Substance Use Services under DHS 75.Serves as unit contact in responding to consumer-related complaints and employee grievances.Makes recommendations for, coordinates, and implements procedures for staff training.Assists with the Emergency Support Function (ESF) 6 implementation of programs and services to aid victims of an emergency or disaster. Assists with victim related recovery efforts such as crisis counseling and identifying support for persons with functional needs in affected areas.Assists with coordinating and leading the Functional Assessment Service Team, who evaluate the needs individuals may have and determine whether they can be supported in a reception center or emergency shelter. Helps response staff distinguish people who have access and functional needs from those who have medical needs.Participates in training and exercise/drills to prepare for and respond to emergencies and ESF responsibilities. Also participates in after action sessions to identify strengths and opportunities of the response to a given emergency or disastrous event.May keep minutes or prepare agendas while acting as a committee representative.Confers with colleagues in other County departments and agencies, and in organizations outside of the County (including community non-profit organizations) to maximize cooperation in areas of joint involvement, and to create partnerships among clients, families, staff and other public agency and private sector resources.NON-ESSENTIAL DUTIES: Performs related functions as assigned by the Community Services Administrator.MATERIAL AND EQUIPMENT USED: General Office EquipmentComputerMinimum Qualifications Required Education and Experience: The ideal candidate must have a Master’s degree from an accredited university or college in Social Work, Psychology, Public Administration or other Human Services related field plus a minimum of three years successful senior-level management experience in mental health, and substance use services or any equivalent combination of education, training and experience providing the necessary knowledge, skills and abilities. Licensure as a mental health professional or substance abuse professional is required.Licenses and Certifications: Valid Wisconsin Driver’s LicenseKnowledge, Skills & Abilities Knowledge of adult protection programs, funding, planning and administration.Knowledge of mental health and Substance Use program funding, practices, planning and administration.Knowledge of principles of supervision and personnel management.Knowledge of services provided by local public and private agencies and organizations.Knowledge of principles of the various professional and clinical disciplines working in human services.Knowledge of federal, state, and local laws, rules and policies governing the delivery of human services.Knowledge of principles of budgeting. revenue enhancement and cost controlKnowledge of and ability to utilize a computer and the required software.Ability to evaluate the effectiveness of assigned programs and services.Ability to exercise sound judgment, decisiveness and creativity in sensitive circumstances and in situations involving direction, control, and planning.Ability to monitor the selection, assignment, and performance of professional and other personnel.Ability to exercise independent judgment to apply facts and principles for developing approaches and techniques to problem resolution.Ability to establish and maintain effective working relationships with staff, other county agencies, departments, providers and the public.Ability to perform data analysis and the ability to coordinate and strategize using information such as client and employee grievances, program proposals and contracts, performance appraisals, research literature and State and Federal Statues.Ability to communicate effectively both orally and in writing.Ability to perform basic mathematical operations, descriptive statistics and the ability to prepare and interpret basic statistical reports.Ability to work the required hours of the position.Ability to develop and maintain effective working relationships, communication and customer service approach.Ability to perform basic mathematical operations, descriptive statistics and the ability to prepare and interpret basic statistical reports.PHYSICAL DEMANDS: Lifting 20 pounds maximum with frequent lifting and/or carrying of objects weighing up to 10 pounds.Intermittent standing, walking and sitting; occasional driving.Using hand(s)/feet for repetitive single grasping, fine manipulation, pushing and pulling, and operating controls.Occasional bending, twisting, squatting, climbing, reaching, and grappling.Communicating orally in a clear manner.Distinguishing sounds at various frequencies and volumes.Distinguishing people or objects at varied distances under a variety of light conditions.Ability to work under generally safe and comfortable conditions where exposure to environmental factors such as irate individuals, violence and/or crisis may cause discomfort and poses a limited risk of injury.This position description should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of this job. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this description.Brown County is an E-Verify employer. Click the links below for more information.For a summary of benefits offered, click on the link below:Also, working for the County means you can apply for student loan forgiveness after 10 years of employment based on qualifications. Learn more here:

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