Associate Consultant – Health

Who We Are C Space is the leader of Online Communities having defined and redefined Online Communities for 25 years We create vibrant hubs of customer insights and put our clients on a first name basis with their customers Now part of the Escalent group of companies along with Hall & Partners this is a great time to join C Space due to an expanded offering and broadened client base to expand our reach Who You Are You are curious have strong communication skills and are detail oriented You are comfortable with technology and like to explore and innovate You thrive on variety problem solving and getting things done You like to dig beneath the surface and understand why and how consumers have formed their opinions or make their decisions You have an instinctive understanding of the value and importance of consumers to our business and want to help connect the dots for our clients You have a passion for engaging with diverse groups of people and an ability to adapt your communication style accordingly You are eager to contribute and collaborate through quality commitment courtesy and teamwork Most importantly you work best in a collaborative work environment that is focused on excellence and customer satisfaction What Youll Do In this multi faceted role you will cultivate and grow relationships with our clients most important consumers by earning their trust advocating for their needs developing audience expertise and creating engaging environments in which to deepen the conversation draw people out and make connections Build relationships with consumers to create a broader understanding of their thoughts feedback opinions and emotions for our C Space teams and our clientsBecome someone members get to know and trust; respond to member emailsinquiries advocate for your membersRepresent the consumer voice internally and potentially with your clientsDevelop audience expertise by highlighting trends opinions and feedback from members that adds to client or C Space learningHelp to define and foster shared purpose and the appropriate tone among consumers in the communityAuthor and deliver compelling and effective member communications eg acquisition retention and ongoing outreach and engagement activitiesTrack analyze and optimize participation and community vibrancyReward & recognize members; help them feel valued and appreciatedEncourage member to member interactions and member generated content by facilitating conversations collaborating with consumers and probing discussion posts with a focus on engaging themSupport your account team by assisting in reviewing reports and quality checking surveysDesired Skills and Experience Prior internshipprofessional or related experience a plusStrong analytical skills and the ability to interpret and act on data and informationVersatile communications skills with a comfort adapting tone and tenor to individuals and situationsProficient at prioritizing tasks working independently and collaborating across functional areasCuriosity comfortable asking questions and making connections with othersDemonstrate comfort familiarity and aptitude with various tools and applications such as reporting social media Excel and emailMust be able to work under tight deadlinesComfortable and articulate in working directly with colleagues and teammatesKnowledge of marketing research online data collection or other languages is a plusWe are focused on building a diverse and inclusive business and we welcome applications from people from diverse backgrounds abilities and walks of life talented creative people with their own voice ideas and perspectives So if you think you have the right skills and mindset for this position whether through education work or life experience please apply Salary range 50000 to 55000 Compensation Benefits and Culture Medical Dental and Vision Insurance Large carriers on a national level domestic partner coverage included401k with Company MatchFlexible PTO Feel no guilt in taking off a minimum of 3 weeks of real vacation timePaid Parental Leave 12 weeks for maternity and 6 weeks for paternity including adoption12 Paid Company HolidaysHybridVirtual Work Virtual first workforce with employees in most states Occasional travel maybe requiredBase salary range for this role is 50000 55000 determined by level of experienceExplore Our People page to learn more about the people behind the brand httpscspacecomwho we arepeople We are focused on building a diverse and inclusive business and we welcome applications from people from diverse backgrounds abilities and walks of life talented creative people with their own voice ideas and perspectives So if you think you have the right skills and mindset for this position whether through education work or life experience please apply Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color sex sexual orientation gender identity religion national origin disability veteran status age marital status pregnancy genetic information or other legally protected status