AI Operations
AI Operations Associate
The role : Build the AI infrastructure that lets Clove operate as a 100-office dental rollup with a lean team. You’ll move us beyond ad-hoc Perplexity / ChatGPT queries into persistent agents, workflows, and pipelines embedded into every function — Corp Dev pipeline, recruiting outreach, scheduling optimization, marketing creative, RCM denial analysis, clinical chart audits.
You will own:
- Clove OS development : a unified internal AI infrastructure layer — prompt libraries, agent frameworks, data pipelines, vector store, evaluation harness — that every function deploys from
- Functional agent buildout : deploy AI agents that augment specific roles across the company:
- Corp Dev : automated target market scans, broker outreach drafting, LOI templating, post-meeting summary memos, Zoho enrichment
- Recruiting : candidate sourcing automation, screening pre-reads, interview scheduling, market hourly-rate analysis
- Marketing : paid ad creative generation, landing page variants, local SEO content at scale, review response automation
- Scheduling : production-forecasted staffing models, AI-flagged scheduling conflicts
- RCM : claim denial pattern analysis, EOB rejection categorization, AR aging insights
- Clinical : Pearl.AI integration deepening, chart audit batching, treatment plan accuracy flags
- Data infrastructure : build the pipelines that move data between Open Dental, Zoho, Greenhouse/ATS, GMB, payroll, and the agent layer
- Evaluation and observability : track agent performance, hallucination rates, accuracy benchmarks per workflow; iterate before scaling
- Vendor evaluation and integration : ongoing assessment of new AI tools (Anthropic, OpenAI, Google, specialized vertical tools) and integration when they outperform the in-house build
- Internal enablement : train each function on how to use the agents and tools you build; document workflows
You will partner on (not own):
- Strategic AI direction
- Functional priorities (each function lead owns what they want automated; you build)
- Compliance and HIPAA review
KPIs (first 12 months):
- 20+ production agents deployed , each saving the function ≥10 hours/week of work
- 3x productivity gain on at least 2 specific workflows (measured pre/post)
- Recruiting outreach volume : 2-3x via agent automation without quality drop
- Corp Dev pipeline enrichment : 100% of qualified targets have AI-generated market context attached
- Internal Clove OS adoption : every function lead is using at least 2 of your agents weekly by month 6
- Cost of AI tooling : rationalized — fewer point tools, more leveraged in-house infrastructure
Profile:
- 2-4 years of technical experience or real world vibecoding
- Python proficiency; hands-on building with LLM APIs (OpenAI, Anthropic) and frameworks (LangChain, LlamaIndex, or custom)
- Experience with workflow automation platforms (Zapier, Make, n8n) and API integrations
- Comfortable with SQL, basic data engineering, and vector databases (Pinecone, Weaviate, or pgvector)
- Has shipped at least one production AI workflow used by non-technical users at a prior company
- Business-fluent: can sit with a recruiter or M&A analyst, understand their workflow, and ship a useful tool within 1-2 weeks
- AI-fluent on current frontier tools (Claude, GPT-4/5, Gemini) — not just an “AI enthusiast”
- LA-based; no visa sponsorship
To apply : Send resume + a short Loom or written case study (5-10 minutes) on an AI workflow you want to build for Clove — what the problem was, how you scoped it, what stack you used, how you measured impact. Generic responses or screenshots of ChatGPT conversations will not advance.