Admissions Liaison/Generalist (Student Services Program Coordinator II)

Job Responsibilities The Office of Admissions seeks an Admissions Specialist to support students through every stage of the enrollment process – from application to course registration. Reporting directly to the Director of Admissions, this position position serves as a key resource in helping students navigate admissions, basic financial aid, and registration processes while ensuring a seamless and positive experience that promotes student success at Trident Technical College. The Admissions Specialist position includes but is not limited to the following duties:

• Guides prospective and current students through the full enrollment process, including application completion, placement testing information, orientation, and course registration. Additionally, advises and counsels specific population students regarding their admissions requirements (i.e. – Transient and International Students).
• Provides basic financial aid and scholarship information, assisting students with FAFSA completion, tuition payment options, and eligibility questions, while referring complex cases to Financial Aid staff.
• Assists students in navigating online systems such as the Student Portal, Self-Service, and others for account establishment, document submission, and registration management. Serves as a liaison to the Student Success Center, connecting students to academic advising, tutoring, and other support services to promote persistence and completion. Will perform counseling and advising to students in designated student populations.
• Collaborates with the Student Success Coaches/Faculty Advisors, Financial Aid, Registrar’s Office, and other departments to resolve student issues and ensure coordinated, timely support across offices.
• Maintains accurate and confidential student records in compliance with FERPA, documenting interactions and tracking services provided in institutional systems.
• Performs administrative duties for the Department of Admissions. Additionally, monitors and maintains all budgetary matters for the Office of Admissions.
• Participates in institutional committees, partners with other TTC Student Services departments, and engages in appropriate professional development activities. Engages in available outreach opportunities to promote programs, services, and enrollment opportunities. Performs all other duties as assigned, to include front counter support/services, when requested.

Minimum and Additional RequirementsThis position requires a bachelor’s degree and student services experience.Preferred Qualifications Ellucian Colleague, computer literate and demonstrated Microsoft software proficiency is preferred. Ideal candidate will have content and programming experience to communicate with students via email, text, and phone and the reporting methodology for tracking contacts. Outreach experience with activities targeting the completion of applications and providing information to applicants regarding orientation, advising, and registration steps after acceptance is ideal. Candidate will have a working knowledge of technical education and open-door institution philosophy. A plus is knowledge of College, state, and federal regulations regarding the College’s admission policies and procedures and specific academic programs, and FERPA guidelines. This position is given a high degree of independence and is expected to demonstrate excellent decision-making skills/judgment while providing excellent customer service. While committed to getting the job done, candidate must have the ability to work in a fast-paced, diverse environment that requires additional work hours during peak periods. Employees will receive training in policies and procedures, be given written and verbal instructions, and continuous training as determined by the supervisor. Excellent communication, customer service, and organizational and time management skills are essential. Fluency in conversational Spanish is a plus.Additional Comments Applicants MUST complete the online SC State Jobs Employment Application. To fully evaluate qualifications, some positions may require submission of unofficial transcripts with the application. Only complete applications are considered. For assistance, contact TTC Human Resources at 843.574.6201.Faculty positions require the submission of related unofficial transcripts with the application and may include any required certifications. Upon hire, Official transcripts/certifications are required.Staff positions where a degree may be substituted for the related work experience must submit unofficial transcripts related to the position with the application and/or certifications. Upon hire, Official transcripts/certifications are required.Unofficial transcripts may be uploaded to the application, mailed to TTC Human Resources, PO Box 118067 Charleston, SC 29423), or faxed to 843.574.6682 or emailed in PDF format to by the deadline date and time.Employment applicants may be subject to a background check. Failure to consent to a background check will remove your application from further consideration. Background checks are conducted in compliance with the Fair Credit Reporting Act (FCRA).Trident Technical College is an equal opportunity institution and does not discriminate in the admission or employment on the basis of race, gender, color, national or ethnic origin, age, religion, disability, marital status, veteran status, sexual orientation, gender identity, or pregnancy.Benefits for State EmployeesThe state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.Insurance Benefits
Eligible employees may enroll in , which includes prescription coverage and wellness benefits. include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.Retirement Benefits
State employees are also offered , including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the , which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.Workplace Benefits
State employees may also be eligible for , including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.01TTC: Please note that applicants are required to submit transcripts (Unofficial transcripts are acceptable)to be considered for this position. Applications submitted without transcripts will be considered incomplete and not accepted. Have you attached a copy of your transcripts? Unofficial transcripts may be attached, mailed to (Human Resources, PO Box 118067 Charleston, SC 29423), or faxed 843.574.6682 to the Human Resources Office.

• Yes
• No
• Current TTC employee/Transcripts are on File

02TTC: Are you currently employed with Trident Technical College?

• Yes: Full-Time Faculty
• Yes: Full-Time Staff
• Yes: Part-time Adjunct Faculty
• Yes: Part-time Staff
• Yes: Other
• No: Not currently employed with TTC

03TTC: Applicants must complete the SC State Jobs Employment Application online. Resumes are NOT reviewed for qualifications. A resume may be attached, but not substituted for completing salary and work history or education and reference sections of the employment application. Incomplete applications will not be accepted. Is your application complete and reflects the minimum qualifications?

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