Account Manager
Location United States Hybrid Remote Employment Status Full Time Compensation 10000000 15000000 Annually Bonus Travel Up to 60 Who We Are Thermo Systems is a global full service control systems integration partner delivering premier class automation solutions across the Energy Life Sciences and Mission Critical markets Guided by The Thermo Way we are unified dynamic and committed to delivering excellence Our culture is grounded in three core principles Employee Success investing in our people and their growth Customer Success delivering reliable high quality solutions Financial Strength operating with discipline and long term focus We believe strong teams trusted partnerships and technical excellence drive sustainable success The Opportunity The Account Manager AM is a results driven sales professional who plays a critical role in driving profitable growth by acquiring expanding and retaining customer accounts This role delivers resilient automation solutions while serving as a trusted partner to customers ensuring reliability technical excellence and long term customer satisfaction The AM must have a proven track record collaborating with executives influencers and decision makers on the customers organization and project team Owner EPCA&EEngineerMEPConstruction firm with the goal of growing customer accounts The AM is accountable for maintaining and growing existing accounts within the assigned target market based on annual new order targets The AM will also support other strategic business objectives as needed What Youll Do Core Responsibilities Meet or exceed annual goals Maximize revenue potential of strategic accounts by identifying and closing new opportunitiesExpand strategic accounts YoY through delivery of value aligned solutionsBuild and maintain a qualified pipeline of opportunities within assigned strategic accountsMaintain high customer satisfaction through proactive communication value delivery and effective issue resolutionDevelop and execute account plans for key clients aligning with their capital projects technology roadmaps and resiliency requirementsManage bidRFP processes effectively and ensure successful outcomesWork cross functionally with technical sales and project delivery team members to ensure proposals are technically sound compliant and aligned to customer needsRepresent the firm at industry events and within professional societiesAccurately manage the CRM lifecycle providing transparent data to support forecastingShow familiarity and ensure adherence to industry standards and expectations as applicable Collaboration & Communication Coordinate with cross functional teams to align scope schedule and deliverablesCommunicate clearly and proactively with internal teams customers and partnersIdentify and escalate risks constraints or scope changes earlyQuality Safety & Process Adhere to company policies QMS requirements and established safety standardsDeliver accurate high quality results with strong attention to detailIdentify opportunities for process improvement and contribute to stronger execution and efficiencyWhat Were Looking For Education & Experience Bachelor of Science; in Engineering or Business or other pertinent curriculum combined with relevant experienceTypically 5 10 years minimum experience in relevant industrySkills & Qualifications Highly self motivated proactive results oriented hard working accountable collaborative team player Effective communication and active listening skillsExcellent interpersonal communication creativity and presentation skillsAbility to work autonomously and manage priorities while meeting deadlinesSound problem solving and decision making skillsCommitment to quality safety continuous learning and personal growthStrong ability to develop and execute sales strategy to identify and solicit leads for new customers within targeted market segmentClearly articulate value and demonstrate how solutions map to a customers needsAdept at uncovering customer pain points and crafting solutions that align with technical and business needsKnowledge of automation systems in critical environments eg BMS EPMS Familiar with platforms such as Rockwell Schneider Electric Siemens or similarStrong competency with Microsoft Office PDF software CRM platforms etcWhat Youll Get Competitive compensation with annual bonus opportunity401k with company matchComprehensive medical dental and vision coverage with low cost optionsPaid time off and sick leaveTuition reimbursement and professional credential supportIn house and external technical training opportunitiesExposure to complex high impact automation projectsA collaborative culture built on integrity accountability and teamworkLearn more at wwwthermosystemscomWork Environment & Physical Requirements The physical and environmental demands described here are representative of those required to perform the essential functions of this role Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions Equal Employment Opportunity Thermo Systems provides equal employment opportunities EEO to all employees and applicants without regard to race color religion sex national origin age disability genetics or any other protected status Disclaimer This job description outlines the general nature and level of work expected Responsibilities may evolve based on business needs