Account Executive (Creative Agency / Digital Marketing)

Boston, MA (Remote, Office Access Available) | Full-Time | $70,000 – $95,000

About the Role

A creative consulting agency that works with CPG, lifestyle, wellness, healthcare, hospitality, and mission-driven brands is hiring an Account Executive. The agency creates culturally fluent content and strategy for clients across digital and social channels, operating as a nimble, remote-first team with an office in downtown Boston available for optional use.

This is a hybrid account management and light social media role. The Account Executive will serve as the day-to-day client contact across the agency’s roster, running meetings, translating client goals into internal briefs, managing timelines and budgets, and keeping deliverables on track. The role also includes hands-on social media support: assisting with content calendars, writing captions, posting content, monitoring community engagement, and pulling monthly metrics. The position touches every internal team, from creative and strategy to influencer and production.

A strong fit for someone who loves both the relationship side and the content side of agency work, stays highly organized under pressure, and is excited by the mix of client-facing communication and hands-on digital marketing. Two years of agency experience is required, and daily AI tool use is expected.

What the Role Covers

• Serving as the day-to-day client contact across a diverse roster of brands
• Running client meetings, maintaining weekly agendas, tracking action items, and ensuring deliverables are met
• Translating client goals into clear internal briefs for creative, strategy, and influencer teams
• Anticipating client needs, proactively identifying opportunities, and helping shape quarterly plans
• Maintaining timelines, budgets, and scopes across accounts
• Assisting with monthly content calendars, approvals, and posting schedules
• Uploading content, writing captions, and formatting assets for Instagram, TikTok, Facebook, and Pinterest
• Monitoring community engagement (comments, DMs, tags) and escalating when needed
• Pulling monthly and quarterly metrics from platform insights and preparing topline summaries
• Tracking trends and competitor activity to inform content and client recommendations
• Supporting internal workflows across creative, influencer, strategy, and production teams
• Helping launch small campaigns across organic, paid, and influencer channels

Qualifications

• 2-4 years of experience in account management, social media, marketing, or agency work
• 2 years of agency experience required
• Strong understanding of Instagram, TikTok, and basic platform analytics
• Experience writing captions, posting content, and managing social calendars
• Proven ability to manage timelines, communication threads, and multiple stakeholders
• AI proficiency required for daily use in drafting, organization, research, and workflow speed
• Exceptional communicator who is clear, calm, and client-ready
• Highly organized with a detail-oriented, solutions-first approach
• Warm, professional, and able to build trust quickly across different personalities
• Bonus: ability to build AI workflows, custom GPTs, or automations across project management tools

Benefits

Blue Cross Blue Shield PPO medical, dental, and vision insurance. Life insurance. 401(k) with maximum employer match. Generous PTO with flexible scheduling. Paid holidays. Generous parental leave. Annual learning stipend for courses, books, tools, or certifications. Technology stipend. Path to equity after 5 years. Remote-first with optional downtown Boston office access.

To Apply

Visit Mediabistro for full details and application instructions.