Remote Dream Gig This is a work from home role and can be done remotely anywhere in Australia. If you are located close to one of our 16 branches you are welcome to create a hybrid role. About the Role: The Customer Operations Manager provides daily direction to the coordination team through the Team Leaders. You'll play a pivotal role in ensuring our customers receive an exceptional experience from the moment they engage with us. Your strategic thinking, leadership skills, and passion for customer satisfaction will be critical in driving operational excellence across the entire customer journey. You'll work collaboratively with cross-functional teams to optimise processes, elevate service levels, and make a lasting impact on our business. This role will be reporting to the Head of Coordination and is responsible for ensuring the achievement of targets, as well as leading and motivating both the Team Leader and senior...