Account Representative
Job Description
Park 6 Logistics is seeking a motivated and professional Account Representative to join our growing team in Boston, MA. In this role, you will serve as a key point of contact for clients, helping maintain strong business relationships while ensuring exceptional customer service and account support.
If you are an organized, people-oriented professional who enjoys working in a fast-paced environment, we’d love to hear from you.
Responsibilities
- Build and maintain strong relationships with assigned client accounts.
- Respond to customer inquiries in a timely and professional manner.
- Coordinate with internal teams to ensure client needs are met efficiently.
- Monitor account activity and provide updates when necessary.
- Identify opportunities to improve customer satisfaction and account performance.
- Maintain accurate records and documentation.
- Support account management initiatives and company objectives.
- Communicate effectively with clients regarding services, updates, and solutions.
Qualifications
- Excellent verbal and written communication skills.
- Strong customer service and relationship-building abilities.
- Professional, positive, and solution-oriented attitude.
- Strong organizational and time management skills.
- Ability to multitask and prioritize responsibilities effectively.
- Detail-oriented with excellent problem-solving skills.
- Comfortable working independently and as part of a collaborative team.
- Proficiency with standard computer applications and business software.
Additional Information
- Competitive salary ($47,000–$52,000 annually)
- Career growth opportunities
- Professional development and skill-building
- Supportive and collaborative work environment
- Paid training
- Stable full-time employment
- Opportunity to work with an expanding logistics organization