Desktop Engineer- AV and Mac Support
Desktop Engineer
CDW Contract Employment opportunity – W2 –
3-Month Contract
Onsite in Arlington, VA
CDW is seeking a Desktop Engineer to join our IT team on a three-month onsite contract in Arlington, VA . The top priority for this role is providing strong AV support , including setup, configuration, and installation of AV equipment. The ideal candidate will also bring experience supporting Mac and Windows environments , along with a strong customer service mindset.
Key Responsibilities:
- Provide A/V support, including setup, troubleshooting, and installation.
- Support Apple devices (MacBook, Mac Mini) and Microsoft Windows devices.
- Administer Office 365 (Teams, SharePoint, OneDrive, Exchange).
- Deploy patches and applications using tools like Intune, Jamf, or Desktop Central.
- Support plant systems (VoIP, CCTV, radios, access control).
- Monitor backups and support end-user IT needs across devices.
Qualifications:
- 5+ years supporting Windows; 3+ years supporting Apple environments.
- Strong AV experience is required.
- Experience with MDM tools, Office 365, and basic networking (TCP/IP).
- Excellent communication and problem-solving skills.
- Ability to lift 25 lbs. and work onsite, including walking outdoors and climbing stairs.
- Apple or Windows certifications are a plus.