Desktop Engineer- AV and Mac Support

CDW Amplified Services Logo
CDW Amplified Services
  • Hardware
  • Applications have closed

Desktop Engineer

CDW Contract Employment opportunity – W2 –

3-Month Contract

Onsite in Arlington, VA

CDW is seeking a Desktop Engineer to join our IT team on a three-month onsite contract in Arlington, VA . The top priority for this role is providing strong AV support , including setup, configuration, and installation of AV equipment. The ideal candidate will also bring experience supporting Mac and Windows environments , along with a strong customer service mindset.

Key Responsibilities:

  • Provide A/V support, including setup, troubleshooting, and installation.
  • Support Apple devices (MacBook, Mac Mini) and Microsoft Windows devices.
  • Administer Office 365 (Teams, SharePoint, OneDrive, Exchange).
  • Deploy patches and applications using tools like Intune, Jamf, or Desktop Central.
  • Support plant systems (VoIP, CCTV, radios, access control).
  • Monitor backups and support end-user IT needs across devices.

Qualifications:

  • 5+ years supporting Windows; 3+ years supporting Apple environments.
  • Strong AV experience is required.
  • Experience with MDM tools, Office 365, and basic networking (TCP/IP).
  • Excellent communication and problem-solving skills.
  • Ability to lift 25 lbs. and work onsite, including walking outdoors and climbing stairs.
  • Apple or Windows certifications are a plus.

dice