Technical Project Manager – Salesforce CPQ
As a TPM/leader, you will be responsible for building a strong practice of delivery and execution of various projects to support the growth and scale the function globally as the company continues its hyper-growth.
The impact you will have:
- Build and coordinate all aspects of a program, including detailed project plans, resource allocations, risks/issues remediation, status reporting, budget management, and serve as the primary “go-to person for project details.
- Maintain a deep, technical end-to-end understanding of the solution being built, its upstream/downstream dependencies and impacts, and the resulting customer journey experienced by our users.
- Lead multiple concurrent projects and programs varying in size/scope/complexity, spanning across several different teams and organizations. Identify and mitigate risks to execution by clarifying scope, removing blockers, and ensuring efficient communication between appropriate stakeholders
- Craft communications that can be consumed at different levels of the organization from executive-level presentations to materials consumed by engineering/security/Marketing/other teams.
- Proactively identify risks in all assigned areas; work with teams and management to mitigate these risks before they become issues.
- Develop your own well-informed point of view and influence people at all levels: from front-line team members to VPs, SVPs, and C-level executives, communicating continuously with partners throughout the organization.
- Understand, surface, and articulate technical challenges. Navigate the team to the option that delivers the best customer experience.
- Continually pursue delivery excellence to ensure success, and ensure all team members clearly understand the goals, expectations, and success criteria. Uphold a culture of focus, delivery, and accountability across the organization
What we look for:
- Bachelor’s degree in computer science/engineering/information systems and a minimum of 5 years of technical program/project/relationship management experience
- Extremely organized with outstanding attention to detail; understand the who, what, when, how and why needed to drive outstanding solutions.
- Self-starter with extensive program management experience with large-scale initiatives. Background in PMO-best practices is a strong plus.
- Be curious understand and learn the business, technology, product, and processes without being asked.
- Good understanding of cloud services, application hosting, operational practices & technical planning.
- Able to effectively modulate the presentation of information based on your audience: everyone from a C-level executive to an Individual Contributor.
- Experience leading broad programs across organizations in a matrixed, globally diverse workforce.
- Experience using Agile/Scrum methodologies in an always-on, services-based infrastructure/architecture.
- Skilled at leading design and technical trade-off conversations to closure.
- Experience with applications such as Jira or other backlog and project management tools.
- Experience with project management tools such as Smartsheet or other requirements/task management tools
- Knowledge of PMI PMP