Application Support Engineer (Health Care Domain)

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Nityo Infotech Corporation
United States (Remote)
  • Security
  • FlexTime
  • Applications have closed

Key Responsibilities:

  • Should have 5 Years of IT Experience
  • Healthcare Domain Knowledge
  • Good Communication Skill (Vendor & Infra Co-ordination)
  • Knowledge on Application Support, Ready to work on late hours to have more SyncUP with US working hours.
  • Basic Infra Knowledge (Server, DB, Network, SSL Certificate, Upgrade, Migration, etc.)
  • Troubleshoot issues related to installation, upgrades, and patch deployments across multiple environments (test, staging, production).
  • Collaborate with vendors, internal IT teams, radiologists, and clinical stakeholders to ensure smooth application performance
  • Participate in the testing and validation for Upgrades and configuration changes.
  • Monitor system performance, availability, and reliability; proactively address potential issues.
  • Document issues, resolutions, and standard operating procedures for knowledge base use.
  • Ensure compliance with HIPAA, data security, and clinical IT policies.
  • Provide after-hours or On-Call support as needed for critical incidents.
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