Windows/macOS transitions Analyst

Javen Technologies, Inc Logo
Javen Technologies, Inc
United States (Remote)
  • Security
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Greetings from Javen Technologies Inc.,

Direct client requirement…

Title: Windows/macOS transitions Location: Remote Duration: 12 months contract (Possible Extension)

Job Description:

Manage Windows and macOS lifecycle transitions – from beta testing new releases to retiring out-of-date versions, in collaboration with internal team and managed service provider

  • Leveraging automation and self-service tools, maintain and improve OS provisioning, onboarding & offboarding processes (Autopilot & Jamf DEP)
  • Ensure overall compliance of OS features, settings, and policies, overseeing the remediation and documentation of any gaps
  • Discovery, enablement and delivery of new OS features, best practices, improvements, or automations that can improve security, reporting and user experience
  • Work with virtualization, OT, and security teams to ensure uniform alignment with company compliance and usability expectations
  • Provide direction, oversight, and ensure timely delivery of managed service provider projects and delivery efforts
  • In collaboration with managed service provider, create and update knowledge base articles, runbooks and critical KPIs for OS systems and related technologies
  • Serve as backup escalation point for Intune SME

Skills:

  • Experience with managing IoT/OT/Process systems and the unique challenges they present
  • Excellent communication, collaboration, and problem-solving skills
  • Ability to work independently and as part of a team
  • Ability to manage multiple projects and prioritize workload independently
  • Customer-focused and service-oriented mindset
  • Certifications in Windows and macOS administration or platforms
  • Previous experience working in large, cross-functional teams/partnering with MSPs.
  • Agile certification(s)
  • An ideal candidate will possess a deep knowledge of and hands on experience managing Operation
  • System tools and processes such as
  • OS lifecycle management
  • MECM (SCCM), Intune, Jamf
  • Autopilot, DEP
  • CSP s, GPO s
  • AppleScript, PowerShell, Python, etc.
  • Cloud platforms and services, such as Azure, AWS, Office 365, etc.
  • Microsoft Graph API, MS SQL
  • Automation technologies to streamline manual processes and enhance capabilities

Joshua Gidugu

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