Administrative Specialist – Conservation, Education and Science

Click Here To Learn About Employee Perks And Benefits Click hereto see the Total Compensation Calculator Application Process Please watch our video herethat walks you through each step of the application process. This Position Is Located At 4401 Zoo Parkway

Asheboro, NC 27205

The North Carolina Zoo is growing, and it is an exciting time to join our team! We are looking for an enthusiastic Administrative Specialist to support our Conservation, Education and Science department. This position provides administrative support to the Conservation, Education and Science (CES) section of the North Carolina Zoo and is supervised by the Director of Conservation, Education and Science. The position provides a broad range of administrative and logistic support to CES including accounting, purchasing, facilities maintenance, scheduling, clerical, program reservations, travel arrangements, volunteer program support, and customer service functions.

Key Responsibilities Include But Are Not Limited To

• Purchasing and Accounting – Responsible for receiving and processing all CES section payments, invoices, bills, etc. including assigning appropriate account/fund code, submitting payment request, and appropriate routing. Coordinates purchases, including researching vendors, obtaining quotes, preparing and submitting purchase requisitions, local shopping for supplies, handling reimbursements, and tracking delivery of purchases.
• Travel Administration – Prepares and obtains approvals for all mandatory forms in advance of each travel. Prepares and submits all Visa Application Forms to appropriate Immigration Service Agencies. Makes flight, hotel, registration, and other travel reservations for CES staff as requested. Compiles travel receipts and prepares a ‘Travel Reimbursement/Reconciliation’ form then accounted for in appropriate budget.
• Office Administration – Assists with routine office tasks, making reservations of meeting rooms, vehicles, equipment, etc., ordering catered meals, transcription of documents or data, proofreading, assembling written materials and information packets as needed. Receives, screens and routes all correspondence, documents, packages etc. and ensures interoffice mail is sent in a timely manner. Schedules weekly CES meetings, tracks attendees, records, circulates and archives meeting minutes. Schedules meetings for CES Director and Curators upon request, Answers CES section main phone line, provides basic information to callers or routes call as appropriate. Receives all website inquiries routes questions appropriately. Ensures and requests required maintenance of all CES office equipment, vehicles, and facilities are in good working order.
• Education Program Support – Responds to inquiries about educational programs from the public. Books and schedules educational programs and receive payment for programs and routes appropriately, or forwards program participants/participant information to Ticketing Office as necessary. Receives temporary employee timesheets and submits weekly to HR.
• Volunteer Program Support – Responds to volunteer inquiries by email, by phone and in person. Other duties include data entry, managing volunteer schedules, processing invoices and fees, and providing general administrative support.
• Science Program Support – Manages research email account. Forwards NC Zoo Research application form to external researchers as requested. Forwards inquires to Associate Curator of Research as appropriate. Tracks annual research reports for approved research projects. Contacts researchers who have not submitted reports for updates.

Position/Physical Requirements

• Must be able to work weekends, holidays, and after normal work shifts as needed.
• Must be highly organized.
• Must be able to manage a variety assignments and priorities simultaneously.
• Excellent verbal and written communication skills.
• Ability to make travel arrangements both domestically and internationally.
• Proactive problem solving, with the ability to work independently.
• Ability to take direction from, and support, multiple Curators, Managers and staff.
• Ability to work with other departments and organizations, both within and outside the Zoo (e.g., Immigration Services, Visa/Passport agencies, other DNCR Agencies, State Administrative offices).

To receive credit for your work history and credentials, you must provide the information on the application form. Any information omitted from the application form, listed as general statements, listed under the text resume section, or on an attachment will not be considered for qualifying credit. Management Prefers

• Demonstrated work experience in an administrative role compiling, summarizing and analyzing data.
• Demonstrated work experience in monitoring and/or tracking multiple budgets with accounting procedures, spreadsheets and other budgeting.
• Demonstrated experience planning the logistics of meetings, conferences, workshops and/or other events.

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail. High school diploma or General Educational Development (GED) diploma

AND two years of related administrative experience;

OR an equivalent combination of education and experience.

Division Information The North Carolina Zoo exists for the enjoyment, education, and inspiration of all of North Carolina’s citizens and visitors to the zoo. The mission of the zoo is to encourage the understanding of and commitment to the conservation of the world’s wildlife and wild places through the recognition of the interdependence of people and nature. The Zoo displays, conserves and protects representative examples of natural beauty, plant and animal species and ecological features of the North American and African regions of the world through the presentation of live animal exhibits from these regions. Our goal is to promote equity and inclusion among our employees and our programming to reflect and celebrate our state’s diverse population, culture, and history by expanding engagement with diverse individuals and communities.

Agency Description The North Carolina Department of Natural and Cultural Resources (DNCR) takes care of the things that people love about North Carolina. DNCR manages over 100 locations across the state, including 27 historic sites, seven history museums, two art museums, five science museums, four aquariums, 35 state parks, four recreation areas, dozens of state trails and natural areas, the North Carolina Zoo, the State Library, the State Archives, the N.C. Arts Council, the African American Heritage Commission, the American Indian Heritage Commission, the State Historic Preservation Office, the Office of State Archaeology, the Highway Historical Markers program, the N.C. Land and Water Fund, and the Natural Heritage Program. The Department’s vision is to be the leader in using the state’s natural and cultural resources to build the social, cultural, educational, and economic future of North Carolina. Everyone is welcome. For more information, please visit www.dncr.nc.gov. We encourage you to apply to become a part of our team.

_ ____ ____ The Department of Natural and Cultural Resources (DNCR) selects applicants for employment based on required education and experience and job-related knowledge, skills, and abilities without regard to race, religion, color, national origin, sex, pregnancy, gender identity or expression, sexual orientation, age (40 or older), disability, National Guard or veteran status, genetic information, political affiliation, or political influence.

We are an Employment First state, ensuring that people with disabilities have equal opportunities to succeed in the state government workplace. DNCR supports pay equity for women, establish paid parental leave for birth, adoption, and foster care, and implement fair chance policies. Join a team that welcomes, values, respects and supports all members of our work community.

Application Process Please watch our video herethat walks you through each step of the application process. Be sure to complete the application in full . Resumes may be uploaded with your application but will not be accepted in lieu of a fully completed application and will not be considered for qualifying credit. “See Resume” or “See Attachment” will NOT be accepted.

Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.

Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the “Work Experience” section of the application, to support your answers.

If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date.

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are “Under Review” and will be screened by Human Resources for the qualified applicants. The hiring process may take several weeks.

Degree/College Credit Verification Degrees must be received from appropriately accredited institutions. Transcripts, and degree evaluations may be uploaded with your application. If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.govto learn more.

Veteran’s and National Guard Preference Applicants seeking Veteran’s Preference must attach a DD Form 214, Certificate of Release or Discharge from Active Duty, along with the state application.

Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing.

Applicants who are former member of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service must attach a copy of the DD 256 or NGB 22, along with the state application.

ADA Accommodations Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DNCR is committed to the full inclusion of all qualified individuals. As part of this commitment, DNCR will ensure that persons with disabilities, or known limitations covered by the PWFA, are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

Employment Eligibility It is the policy of the State of North Carolina and DNCR that all employees provide proof of employment eligibility (immigration and naturalization) on the first day of employment. We participate in E-Verify (Employment Eligibility Verification System).

Sign On Bonus Eligibility To be eligible for a sign-on bonus, the candidate must not have worked as a probationary, permanent, or time-limited employee in the last 12 months as an employee in North Carolina state government, including without limitation the judicial system, state executive branch agencies, and the university system, subject to the State Human Resources Act.

NEOGOV Technical Assistance If you are having technical issues logging into your account or applying for a position, please review the Get Help/FAQ’s information on the website. If you are still experiencing technical issues with your application, please call the NEOGOV Help Line at 855-524-5627. Contact Information N.C. Department of Natural and Cultural Resources

Division of Human Resources

Kim West

4401 Zoo Parkway, Asheboro, NC 27205

Phone: 336-879-7310

employment@dncr.nc.gov