Supervisor
About This Job Zadig&Voltaire Location: East Hampton, New York, United States
Work Mode: On-site
Category: Retail Apparel And Fashion
Job Description Company Profile
Founded in 1997 by Thierry Gillier, Zadig&Voltaire is a French contemporary designer brand known for redefining luxury with a bold, modern perspective offering fashion for both women and men. Rooted in freedom and creative audacity, the brand draws inspiration from contemporary art, rock & roll, a Parisian spirit, and self-empowerment, values that inform everything we do, from design to the way we collaborate, innovate, and grow our teams. The spirit of the brand is eternally youthful, encouraging its community to embrace individuality and self-expression while practicing self-love, taking bold steps, and living on their own terms.
Zadig&Voltaire is dedicated to nurturing the talents of tomorrow and supporting the development of its employees’ skills across all the countries where the brand is present. True to its founders’ vision, the company is guided by an artistic and entrepreneurial mindset where employees are encouraged to be agile and proactive within a fast-growing global brand. Zadig&Voltaire fully embraces the complex challenges of the 21st century by actively engaging in its global sustainability program VoltAIRe.
As an evolving global brand, Zadig & Voltaire is looking for talented people to get involved. Zadig & Voltaire is an equal opportunity employer.
Position Overview
As a Sales Supervisor at Zadig & Voltaire’s East Hampton boutique, you play a pivotal role in driving store performance and fostering a culture of excellence. You support the General Manager (GM) and Assistant General Manager (AGM) in achieving sales goals and operational standards. In their absence, you serve as the store lead, ensuring seamless execution of daily tasks, exceptional customer service, and team development.
Key Responsibilities
Lead your team to meet and exceed store sales targets as directed by the GM/AGMMaintain a strong floor presence to maximize selling opportunitiesEnsure a consistent positive and rewarding client experienceDeliver personalized customer service in line with brand values and standardsSupport key business initiatives and product launchesDrive clientele development through customer data collection and relationship-buildingLeverage marketing tools to engage clients and boost salesUtilize CRM technology to enhance client journey and experienceStay informed and passionate about the luxury fashion industry and market trendsEnsure the store is clean, organized, and welcoming to customersMaintain visual standards and ensure compliance with all company policies
Note: This list of responsibilities is not exhaustive. Additional duties may be assigned as needed to
support business operations and team success.
Requirements Sales & Service
Proven success in customer/clientele sales and meeting performance goalsCommitment to delivering exceptional customer service and exceeding expectations
Leadership & Operations
Experience in team management, training, and performance techniquesAbility to manage priorities, multitask, and maintain attention to detailStrong verbal and written communication and interpersonal skills
Technical Skills
Familiarity with retail POS systems, (Y2) Microsoft Office, and Google DocsComfortable using technology to support sales and enhance customer service
Personal Attributes
Passion for the contemporary / luxury fashionPositive, proactive, and collaborative mindsetFlexible, responsible, and self-motivated
Education & Experience
High School Diploma required; Associate or Bachelor’s degree preferredMinimum 1 year of experience as a Sales Supervisor