Data Analyst

About The Company TELUS International is a global leader in providing innovative customer experience and digital solutions to a diverse range of industries worldwide. With a strong commitment to delivering exceptional service and fostering technological advancement, TELUS International leverages a talented workforce and cutting-edge technology to help brands enhance their digital presence and operational efficiency. The company prides itself on its inclusive culture, focus on employee development, and dedication to social responsibility, making it an employer of choice for professionals seeking meaningful work in a dynamic environment. As part of the TELUS family, TELUS International combines Canadian values of integrity and compassion with a global outlook, creating a workplace that values innovation, collaboration, and diversity.

About The Role We are seeking detail-oriented and motivated individuals to join our team as Online Data Analysts on a freelance basis. This role offers the flexibility to work remotely from your own home, allowing you to set your own pace and manage your schedule effectively. As an Online Data Analyst, your primary responsibility will be to contribute to the enhancement of digital maps used by millions worldwide. You will be involved in research, data verification, and evaluation tasks aimed at improving map accuracy and relevance. This position is ideal for individuals passionate about geography, technology, and data accuracy, who are looking for a long-term engagement that offers both flexibility and the opportunity to make a tangible impact in the digital mapping industry.

Qualifications No prior professional experience is necessary to apply for this role. However, candidates must meet certain basic requirements and successfully pass an assessment process. The ideal candidate will have full professional proficiency in Spanish, be a resident of the United States for the last two consecutive years, and possess familiarity with current and historical business, media, sports, news, social media, and cultural affairs within the United States. Strong online research skills, proficiency with search engines, online maps, and website information are essential. Candidates should also demonstrate flexibility to handle various task types, including maps, news, audio, and relevance assessments. Reliable daily access to a broadband internet connection, a computer, and relevant software is required to perform the responsibilities effectively.

Responsibilities

• Conduct online research using search engines, maps, and other digital resources to verify and update map data.
• Evaluate the relevance and accuracy of geographic and contextual information to ensure map quality.
• Follow detailed guidelines and standards provided to maintain consistency and accuracy across tasks.
• Complete a variety of task types, including map verification, news relevance assessments, audio transcription, and data relevance evaluations.
• Participate in ongoing quality assurance processes to ensure the highest standards of data accuracy and reliability.
• Maintain detailed records of research and verification activities for reporting purposes.
• Stay updated on current events and cultural affairs relevant to the United States to enhance data contextualization.
• Collaborate with team members and supervisors through communication channels to resolve ambiguities and improve workflow.

Benefits This freelance position offers flexible working hours, allowing you to balance your personal commitments with professional responsibilities. You will gain valuable experience working on a global project that impacts millions of users worldwide. The role provides an opportunity to develop skills in data research, verification, and geographic information systems, which are highly valued in the digital and tech industries. Additionally, working remotely eliminates commuting time and expenses, providing a comfortable and convenient work environment. As part of the TELUS International team, you will also have access to ongoing training and support to enhance your professional growth and performance.

Equal Opportunity

TELUS International is committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment or contractual opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We believe that diversity drives innovation and creativity, and we are dedicated to creating an environment where everyone feels valued and respected. Our selection processes are based solely on qualifications, merits, and performance, ensuring equal opportunity for all candidates.