Systems Integration Specialist (Tech focus)

Southeastern Telecommunication Services Logo
Southeastern Telecommunication Services
Kingston, United States (Remote)
65000 - 65000 EUR / Year
  • Services
  • FlexTime
  • FullTime
  • Applications have closed

Requirements

Must have:

– 2 to 4 years of experience in systems integration, VoIP, or IT-related positions – Strong grasp of IP-based systems and configuration methodologies – Proficient in troubleshooting and resolving technical challenges across various platforms – Excellent organizational skills and attention to detail in documentation – Strong verbal and written communication skills with a focus on customer service – Experience with cloud-based solutions and contemporary communication technologies (preferred) – Familiarity with multi-system environments and integration processes (preferred) – Background in client-facing technical roles (preferred)

Responsibilities:

  • Configure, program, and support IP-based systems across diverse platforms – Deploy and maintain SmartHost Voice Services and associated technologies – Set up user accounts, manage permissions, and establish workflows and system features – Provision, set up, and deploy end-user devices, including IP phones – Integrate systems to enable smooth communication and operational performance – Diagnose and resolve system performance and configuration challenges – Implement system updates, upgrades, and continuous optimization – Offer remote and system-level technical assistance to clients – Work collaboratively with internal teams to guarantee systems are fully operational and configured – Keep precise records of system configurations and client environments – Educate clients on system functionalities and recommended practices

Company:

We are looking for a meticulous and technically proficient Systems Integration Specialist to become part of our team in Kingston, ON. In this role, you will focus on the programming, configuration, and support of IP-based systems across various platforms. The ideal candidate will be flexible, technically adept, and thrive in fast-paced client environments. We offer competitive pay starting at $65,000 per year along with a comprehensive benefits package that includes dental care, extended health care, life insurance, and paid time off. This position allows for a hybrid remote work setup.

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