Senior Client Partner (Financial Services)
Globant is looking for a Client Partner with a strong background within Financial Services sector.
Responsibilities:
- Acquire/develop key large accounts with potential revenue of $5MM to $25MM .
- Accountable for achieving account financial targets and KPIs.
- Create and negotiate complex quotes, RFIs/RFPs, and contracts as well as be in charge of the preparation, implementation and closure of sales negotiations at decision-making level.
- Responsible for the Strategic advancement of customer relations, ensuring a high level of customer satisfaction and customer retention as well as identifying the up-selling potential.
- Develop, negotiate and close long-term agreement with accounts in your assigned territory.
- Report account activity, opportunity status and other details.
- Develop an account plan with details of the relationships required, the opportunities that have to be chased, and the revenue expected from such opportunities, as well as potential threats and weaknesses that need to be addressed.
- Aggressively driving Digital Services Engagements into new areas of the business.
- Minimal technical knowledge.
- Technical solutioning background and involvement in presales: AWS, Data, Modernization.
- Deal with implementation and onsite/offshore development staff to ensure smooth delivery and customer satisfaction.
- Minimal Delivery experience.
- Delivery Management background with awareness of delivery milestones, operational status, projects being executed on.
- Manage client expectations and communications flow as it relates to production and internal project teams; negotiate and resolve high level client issues.
- Liaise on with technical teams to ensure client needs are fulfilled effectively.
- Financial Management experience.
- Book commitment reports and Monthly bookings (US Dollar and Openings) by Sales Operations.
- Account financial planning and reporting.
Required Skills:
- Have strong industry relationships coupled with strong relationship building skills.
- Must have prior experience with customers in Financial Services industry.
- Minimal Delivery experience.
- You must be comfortable demonstrating knowledge of the software development industry and speaking to technical and non-technical executives alike, within all levels of our organization.
- A strong understanding of how to build & manage a territory business plan.
- Deep understanding of sales process and embedded sales methodology.
- A start-up mode mindset.
- Aggressive, persuasive, persistent attitude.
- Excellent oral & written, presentation & communication skills.