Senior Billing Manager

Role Overview The Senior Billing Manager is responsible for leading and transforming enterprise wide billing operations across multiple lines of business including Depot Tank Wash Transportation and Maintenance supporting approximately 196 locations This role operates at both a strategic and operational level ensuring alignment of billing systems processes and financial controls across a complex multi entity environment The position plays a critical role in revenue integrity process standardization and scalability while partnering cross functionally with Finance Pricing Sales Operations Accounts Receivable and IT This role retains full ownership of core billing operations while driving enterprise leadership transformation and organizational design Location This is a hybrid position based out of our Tampa FL corporate headquarters Pay Range 90000 105000 plus annual performance bonus Core Operational Leadership Oversee month end billing close across all locations ensuring accuracy and timelinessManage revenue accrual processes including sub ledger reconciliation and supporting documentationReview and audit invoices work orders and billing outputs to ensure accuracy and complianceServe as escalation point for billing related issues ensuring timely resolution and customer satisfactionLead weekly team meetings to monitor progress identify risks and resolve issuesOversee billing training for new hires acquisitions and ongoing staff developmentDevelop and maintain Standard Operating Procedures SOPs to ensure consistency across all locationsEnterprise Billing Oversight Provide oversight of end to end billing operations across all lines of businessEnsure consistency scalability and alignment of billing processes across systems and locationsEstablish standards and controls to support accurate and timely billing executionStrategic Leadership & Organizational Design Drive the strategic direction of the billing function to support company growth and operational scalabilityEvaluate and recommend organizational structure enhancements to align with business complexity and volumeLead and develop a multi level team establishing clear accountability performance expectations and career developmentRevenue Integrity & Risk Management Ensure revenue accuracy and completeness through strong billing controls and validation processesIdentify and mitigate risks related to pricing discrepancies system gaps and operational inefficienciesPartner with internal teams to address root causes of billing errors and prevent recurrenceKPI Ownership & Executive Reporting Own and develop key performance indicators KPIs including Billing Lag and Billing AccuracyAnalyze performance trends and drivers providing actionable insights and recommendationsPresent results root cause analysis and improvement plans to executive leadership including CFO and Corporate ControllerCross Functional Leadership Partner with Pricing Sales Operations Accounts Receivable Finance and IT to ensure alignment between upstream processes and billing executionDrive accountability across functions to reduce billing issues originating outside of billingSupport enterprise initiatives related to pricing implementation customer onboarding and operational changesSystems Optimization & Process Transformation Lead system alignment and optimization across multiple billing platformsDrive automation and reduce reliance on manual workaroundsStandardize processes across locations to improve efficiency and data integritySupport system enhancements and integrations to enable scalable operationsMinimum Qualifications Proven ability to lead and scale billing or revenue operations in a complex multi entity environmentStrong background in process improvement system optimization and operational transformationDemonstrated experience working cross functionally with Finance Sales Operations and ITExperience developing and presenting KPIs and operational insights to executive leadershipStrong leadership skills with the ability to manage and develop multi level teamsExcellent analytical problem solving and communication skills Experience in Trinium Depot Software Entendo or Great Plains a plusBachelors degree in Accounting Finance Business Management or related field preferredAbility to manage multiple priorities in a fast paced evolving environmentDCI BENEFITS Medical Dental and Vision Insurance401k with generous employer matchPaid time off10 Paid holidaysOptional Health savings account & Flexible spending accountLife insuranceParental leaveTuition reimbursement