Agency Relations Coordinator

Feeding South Florida, Inc. Logo
Feeding South Florida, Inc.
48000 - 52000 USD / Year
  • Services
  • FlexTime
  • FullTime
  • Applications have closed

POSITION SUMMARY

The primary objective of this position is to serve as the liaison between Partner Agencies (PAs) and

Feeding South Florida (FSF) by assisting with the ongoing compliance, capacity-building, and training of PAs including the evaluation and general administration of the policies and guidelines of FSF; Feeding America; Florida Department of Agriculture; and Department of Health as they relate to the partner agencies.

COMPENSATION: $48,000 – $52,000 yearly

POSITION RESPONSIBILITIES

  • Ensure FSF guidelines and policies are met by PAs including:
  1. Feeding South Florida Guidelines

  2. Feeding America Guidelines

  3. Inventory Control and Distribution Procedures

  4. United States Department of Agriculture (USDA) Guidelines

  5. Ceres/Agency Express, Oasis Insight, and all software systems necessary for everyday operation

  • Coordinate site visits with PAs, including annual site visits and as-needed visits to PAs. This position will require activity away from FSF on a daily basis when conducting site visits. Site visits also include those organizations interested in becoming PAs.

  • Work with other department staff to provide corrections to agencies in violation of FSF regulations, including suspension and/or termination of partnership privileges.

  • Maintain, review, and update PA files, licenses, inspections, and permits.

  • Handle agency inquiries by telephone, emails, visits, and/or correspondence.

  • Assist interested parties in the application process for becoming a PA.

  • Provide referrals to individuals and agencies as needed.

  • Assist in providing agency training (including orientation, USDA, programs) to PAs as required.

  • Provide support to PAs by maintaining an active partnership with FSF.

  • Assist in readiness for any and all audits of FSF regarding agency files and accounts.

  • Assist in planning and executing any agency-related events including retention and distribution events.

  • Provide excellent customer service and seek to improve all PA relationships.

  • Maintain information for FSF Community Caring Centers (referrals including PA distribution information).

  • Identify PAs for program participation and distribution opportunities.

  • Assist with timely and accurate reports, including spreadsheets, presentations, and narratives as needed.

  • Assist the Agency Relations Manager and Director of Partner Services as needed.