Commercial Relationship Specialist

Stellantis Financial Services SFS is the new captive finance company for one of the worlds leading automakers and a mobility provider with iconic brands including Abarth Alfa Romeo Chrysler Citron Dodge DS Automobiles Fiat Jeep Lancia Maserati Opel Peugeot Ram Vauxhall Free2move and Leasys Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years Join our world class team and culture and contribute to our core mission which is enhancing our customers experience Position Summary The Commercial Relationship Specialist fosters and maintains relationships with our commercial clients Responsible for understanding client needs promoting products and services Ensures overall client satisfaction by assisting with the sales dealer on boarding on going dealer servicing and monitoring Responsibilities Engage directly with dealers to drive SFSs Commercial Lending business responsible for both sales and risk mitigation key performance indicatorsCollaborate with internal teams to ensure seamless delivery of services to clientsSupport Commercial Operations leadership in necessary tasks to comply with portfolio review and line management activities to include financial statement spreading and adjustments ratio trend analysis and red flags reportingCoordinate with Commercial Lending team Field Sales Underwriting and dealer to drive efficient customer friendly processes new dealer on boarding annual reviews interim requests and special account managementTrain DAS Users and handle related questionsissues to system and flooring processAct as voice of the customer and communicate with leadership as necessary re product creation productprocess modification and closing the circle with our dealer customersIdentify opportunities to grow client relationships and expand businessResolve client issues and concerns in a timely and effective mannerPrepare reports and analysis on client accounts and activitiesOther duties may be assigned; responsibilities and activities may changeQualifications and Competencies Required An individual must be able to perform each essential duty satisfactorily The requirements listed below are representative of the knowledge skill andor ability required Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Experience Minimum 3 years of auto lending andor dealer relationship and sales experienceEducation High school diploma and or GED Skills Required Proven experience in automotive financial services or commercial bankingAbility to build and maintain strong client relationshipsKnowledge of accounting financial statement analysis cash flow and dealer workoutDemonstrated analytical and problem solving abilities with a strategic mindsetExcellent interpersonal and communication skills with the ability to build trust and rapport with clients and stakeholdersAbility to identify and plan measures to achieve the objectives and quality of service effectively; organize work effectively so that priorities are met; present resources effectively and conduct systematic evaluationsProficient in using CRM software and MS OfficeAbility to work independently and collaboratively in a team oriented environmentPreferred Education Bachelors degree in Business Administration Finance or a relatedSkills Knowledge of industry specific web based tools such as AssureSignDocusign DataScan SalesForce etcOvertime required weekends as needed Travel 20 40 is required Must have reliable transportation; preferred locations Atlanta GA; Dallas TX; Houston TX Detroit MI Phoenix AZ Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Sitting for long periods of time standing walking close vision for computer work speaking hearing lift andor move up to 10 lbs Reasonable accommodation will be reviewed upon request Stellantis Financial Services Inc SFS is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment discrimination and intimidation It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race color religion sex age national origin disability pregnancy sexual orientation veteran status gender identity or expression change of sex andor transgender status or any protected status Candidates must possess authorization to work in the United States This policy applies to recruitment and placement promotion training transfer retention rate of pay and all other terms and conditions of employment Employment and promotion decisions will be based solely on merit ability achievement experience conduct and other legitimate business reasons