Mantles Assistant Restaurant Manager

Looking for an exciting Assistant Food & Beverage Manager role in a beautiful slope side hotel Look no further than Mantles Restaurant & Lounge where we seek a seasoned candidate to join our existing team As a successful candidate you should be an excellent communicator and passionate about food drinks wine and service You will manage the front of house team and work with the culinary team to ensure an exceptional guest experience Additionally you will assist the Restaurant Manager with scheduling inventory ordering and compliance with Health & Safety regulations At Mantles Restaurant & Lounge we take pride in our workplace culture and offer benefits such as free access to skiing and snowboarding in the winter and golfing biking and hiking in the summer If this sounds like your ideal work environment fill out an application today to work live and play where you belong Compensation Information 58000 per annum Physical Requirement Medium; work activities involve handling loads up to 25kg; both in an indoor & outdoor setting This job position requires physical presence at the designated location The perks and benefits youll get to enjoy WinterSummer Season Lift Trail and Golf passesInitial entitlement to three weeks of paid vacationBenefits plan and additional wellness components including Health Spending Account and EFAPParticipation in our RRSP and matching DPSP programsCompany supported training and professional development opportunitiesDining discounts within our hotel & Resort owned outletsRetail discounts in our Resort owned outletsFriends and family rates at the Sun Peaks Grand HotelReciprocal programs with partnering ski areas & hotelsEligibility for our Pay for Performance incentive bonus program after qualifying period awarded to top performersSkills you bring with you 3 year minimum F&B experience coupled with some progressive supervisory experience within a hotel settingServing it Right certificationDedicated to working within a dynamic team that focuses on collaboration and guest experienceExcellent food and wine knowledgeProficiency with computer systems required such as Micros POSProfessional demeanor with a passion for exceptional guest service and the ability to anticipate guest needsAbility to motivate and support a team in a multi tasked environmentEffective communication skills both written and verbal as well as excellent problem solving abilitiesExcellent organization attention to detail and time management skills with the ability to multi taskLeadership skills with the ability to coach redirect and motivate team members in a fast past environmentPrimary Responsibilities ServiceOperations Demonstrates a high level of ownership across all outlet operationsDeep commitment to delivering elevated service to all guestsManages the food & beverage operations and ensures established SPG Standards of Service are executed in a professional and consistent mannerManages those who oversee the food orders ensuring delivery of food & drinks and that guest bills are delivered in a timely mannerEnsures all checklists requisitions and proper opening and closing duties are completedEnsures Health & Safety regulations are adhered to at all timesAssists in any F&B Department Outlet as business volumes dictateTakes note of opportunities to improve processes and remove barriers that weaken guest experienceActively involved in inventory managementMaintains the restaurant to a high standard of cleanliness above and beyond all industry guidelinesGuest Experience Oversees the guest resolution using established SPG Standards of ServiceInteracts with guests throughout the duration of their dining experience with a focus on delivering an elevated experienceDrives customer loyalty by building individual connections with guestsActs as an ambassador of the Hotel & Sun Peaks with the ability to promote internal and external eventsSolicits feedback from the F&B team and guests to identify ongoing improvement opportunitiesTeam Commitment & Collaboration Conducts daily pre shift briefingsOwns the departmental training of Bartenders Servers and HostsHostesses on F&B operationsManages the F&B team finding coaching opportunities throughout each day ensuring continued growth and development for all team members; documenting appropriatelyReceives feedback from the F&B Supervisors regarding Bartenders Servers and Jr Servers and opportunities for growth or performance management needsConducts employee performance reviews and suggests team member advancement opportunities when aptitude & engagement presents in entry level positionsEnsures team members have current knowledge of menu offerings and pricingEncourages and builds mutual trust respect and cooperation among Front of House and Back of House team members ensuring team members are treated fairly and equitablyAssists in emergency situations making prompt decisions in the best interest of the guest and the HotelAlongside outlet manager exploring opportunity for growth and development of staff recognition policiesWhy join us We are Canadas second largest ski area and a passionate team committed to providing the finest mountain resort experience to our guests Our people are at the heart of what we do making a difference to our guests and our workplace every single day Thats why we invest in the employee experience; to ensure everyone can be at their best and live our values No matter who you are or your career journey to date once you join the team at Sun Peaks youll get to feel part of our special community right away You and your wellbeing matter to us; youll have plenty of opportunities to grow and learn as well as enjoy everything our beautiful mountain resort has to offer In return we expect you to be passionate about working together to create special memories for our guests while taking care of our precious environment for others to enjoy into the future We are an equal opportunity employer committed to building a diverse and inclusive culture and encourage applications from all qualified individuals We acknowledge that we live work and play on the traditional territory of the Secwpemc People Apply Now copy & paste the link into a new browser httpssunpeaksclearcompanycomcareersjobsfba41ba5 de5e 789a ef4f e7428e02486capplysource3682104 CS 58771