General Clerk III

Founded in 2014, Crossroads Talent Solutions, LLC is a veteran-led SBA 8(a) and Service-Disabled Veteran-Owned Small Business headquartered in Maryland, delivering trusted program management, administrative, and mission support services to federal agencies nationwide. For more than a decade, we have supported critical operations for partners including the U.S. Army, U.S. Air Force, U.S. Navy, U.S. Marine Corps, National Guard, Defense Health Agency (DHA), National Oceanic and Atmospheric Administration (NOAA), Small Business Administration (SBA), U.S. Citizenship and Immigration Services (USCIS), U.S. Attorney’s Office (USAO), and the U.S. Department of Agriculture (USDA). Known for our integrity, transparency, and commitment to excellence, Crossroads has built a solid reputation as a reliable federal partner dedicated to delivering measurable performance and taking care of the people who make each mission possible.

**Contingent Upon Award**

General Clerk III — Witness Management Support

Location: U.S. Attorney’s Office (USAO), Southern District of Ohio — Dayton, OH

Employment Type: Full-Time (40 hours/week)

Position Overview

The General Clerk III provides critical administrative and clerical support to the U.S. Attorney’s Office (USAO) in support of the Fact Witness Management Program. This role assists Victim-Witness personnel, Assistant U.S. Attorneys (AUSAs), and legal staff by coordinating witness-related activities, ensuring efficient case support, and facilitating the participation of fact witnesses in the federal judicial process.

The position plays a key role in managing witness logistics, processing documentation, and maintaining accurate records to support court proceedings and ensure timely witness reimbursement.

Key Responsibilities

Witness Coordination & Support

• Serve as a primary point of contact for fact witnesses, responding to inquiries regarding court appearances, travel, and reimbursements
• Coordinate and confirm witness attendance for court, pre-trial conferences, and grand jury proceedings
• Notify witnesses of appearance dates, times, and travel arrangements, identifying any special needs or circumstances
• Provide courtroom orientation and on-site assistance to witnesses during proceedings
• Ensure witnesses have appropriate accommodations, travel documentation, and a safe waiting area

Travel & Reimbursement Processing

• Arrange witness travel and lodging in accordance with DOJ and USAO policies
• Prepare, review, and submit witness vouchers and reimbursement documentation
• Track and respond to inquiries regarding voucher status and payments
• Reconcile travel documentation and Government Travel Accounts

Administrative & Case Support

• Maintain and organize witness files, records, and databases
• Track court dates, hearings, and witness schedules
• Prepare correspondence and standard legal/administrative documents
• Enter, retrieve, and analyze data from multiple systems
• Coordinate with internal and external stakeholders including courts, U.S. Marshals Service, and investigative agencies

General Office Duties

• Answer phones, receive visitors, and handle routine inquiries
• Schedule appointments and maintain calendars
• Compile reports and ensure accuracy of case-related information
• Perform additional administrative and logistical duties as assigned

Minimum Qualifications

Education:

• High School Diploma required
• Associate’s or Bachelor’s degree preferred

Experience:

• Minimum of 3 years of relevant administrative or clerical experience

Required Skills:

• Strong communication and interpersonal skills
• Proficiency in word processing, data entry, and database management
• Ability to analyze and manage information from multiple sources
• Experience preparing reports and correspondence
• Strong organizational skills with attention to detail and accuracy
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment

Additional Requirements

• Ability to obtain and maintain a DOJ security clearance (including background investigation)
• U.S. citizenship required
• Ability to handle sensitive and confidential information
• Strong organizational skills and ability to work under pressure
• Willingness to occasionally work evenings or weekends, as needed

Work Environment & Schedule

• Full-time, 40 hours per week (Monday–Friday)
• Work performed on-site at the USAO in Dayton, OH
• May be eligible for alternative work schedules (e.g., compressed schedule) based on management approval

Performance Expectations

• Maintain a minimum of 95% accuracy in all assigned tasks
• Demonstrate professionalism, reliability, and adherence to DOJ policies and procedures

Benefits

• Medical/Dental/Vision Benefits Offered
• 401k
• Life Insurance plans
• Employee Health and Wellness program

Crossroads Talent Solutions, LLC is a Veteran friendly employer and provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws.

Equal Opportunity Employer/Veteran/Disabled