Scheduler – Urology Clinic
Sets up exams, procedures and tests for patients; handles customer service inquiries. Ensures the smooth operation by obtaining accurate and complete patient and insurance information.
- Deliver quality customer service by answering incoming phone calls or contacting patients by phone to determine appropriate exam/test/procedure and schedule patient appropriately.
- Review screening form and obtain/verify patient and insurance information to ensure accuracy and completeness.
- Ensure best possible customer service by properly educating the patient on the exam/test/procedure preparation and answering related questions.
- Update patient record, including any notes necessary for the technologist, customer, or future reference.
- Follows site-specific protocols and keeps protocol documentation up-to-date to ensure compliance.
Required:
- High School Diploma or GED.
Preferred:
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Prior scheduling experience.
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Two years of experience, preferably in health care.
Additional Information -
Schedule: Full-time
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Requisition ID: 26001471
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Daily Work Times: 8:00am-500pm
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Hours Per Pay Period: 80
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On Call: No
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Weekends: No