Regional Operations Support – Tampa/Orlando

Who We Are South Oxford Management is a leading full service property management company with a presence in Texas Georgia Virginia New Jersey Florida and Connecticut We are committed to delivering exceptional experiences for our residents and team members alike Our owners and leadership team brings extensive industry experience ensuring that quality and excellence are woven into every facet of our operationsfrom asset management to leasing We are passionate about creating positive experiences and believe in putting people first When you become a part of South Oxford Management you join a supportive team that values learning encourages idea sharing and actively engages in team building and community service activities How You Will Contribute The Regional Operations Support will support the delivery of operations for their region You will have an in depth understanding of SOM policies and processes The Regional Operations Support will have experience delivering support services and be readily available to build and maintain relationships with colleagues and stakeholders while organizing and managing all facets of operations needs Things You Will Do Conduct onsite audits as needed on internal compliance Mystery Shops KnockTours andor any other areas of focus Serves as backup for Community Managers where necessary Provide after site reports and recommendations for improvements or additional training Asisting in recruiting top level talent and providing additional hiring and interviewing assistance to Regional Managers Onboard and train new hires in their respective positions Have the knowledge and ability to train associates on company programs leasing marketing and customer service Assist with special projects and keeping up with timelines due dates and completion dates Be incredibly friendly and customer centric Love to smile and radiate an accommodating attitude while interacting with customers and vendors Demonstrated proficiency in using property management software preferably Yardi andor Real Page word processing spreadsheet and database management applications to complete and produce required reports and other employment documents Demonstrated ability to read write and communicate effectively to comprehend and complete legal financial and human resource documents and make presentations to senior managers clients and others Assisting Regional Property Manager with overseeing the strategic direction for a portfolio of properties Monitoring financial operations to achieve the highest net operating income NOI possible Launching new initiatives Plans and helps direct Community Managers in the operations and maintenance of sites within the area delegated by the RVP including traveling on site to properties enhancing the value of each property Upper management of objectives budgets and goals with plans to achieve them while helping develop the management team members to maximize performance and taking a hands on approach to all duties Floating Community coverage where there is a need Update and modify policies and procedures Review data for accuracy and prepare complicated spreadsheets Act as an advisor to Regional Managers and on site staff to help meet established schedules andor resolve technical or operational problems Drive alignment and synergy across the portfolio Things You Will Need EducationQualifications High school diploma; Associate or bachelors degree a plus Minimum of 5 years experience in Multi Family Housing and Multi Property site management Computer literate and proficient in Microsoft Office applications ie Word EXCEL Outlook etc Exceptional communication organizational and analytical skills Detailed oriented Team player Excellent problem solving listening and deductive reasoning skills Superior organization skills and dedication to completing projects in a timely manner Must be willing to travel Up to 50 MentalCognitive Skills Willingness to establish and maintain effective working relationships Ability to analyze and revise operating practices to improve efficiency Detail oriented and comfortable working in a fast paced office environment What We Will Provide You South Oxford Management LLC provides a range of insurance options and benefits for our full time team members Including MedicalRx Dental Vision Employer Paid LifeAD&D Voluntary LifeAD&D Short Term Disability Long Term Disability Employee Assistance Program Accident Plan Hospital Indemnity Plan Critical Illness Plan LegalID Theft Protection Pet Insurance 401k Retirement w Match Immediate Vesting Paid Holidays and Time Off 3 weeks Rent Discount 30 Tuition Reimbursement2000year Paid Parental Leave 4 weeks Employee Referral Bonus Employee Rewards and Recognition Youre exceptional Let us make you feel it Join our team South Oxford Management LLC is proud to be an Equal Opportunity Employer EOEMFDVSO South Oxford uses E Verify a web based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States through the US Department of Homeland Security and the Social Security Administration where permitted by state law South Oxford Management LLC is committed to providing a workplace that is free from the use sale possession or distribution of illegal drugs and alcohol as well as free from the abusive use of legal drugs or alcohol All job applicants are required to take and successfully complete a drug andor alcohol test before they will be permitted to begin employment Applicants who refuse to take a test or do not cooperate with the test representatives will not be permitted to begin employment If a test yields a positive result for drugs or alcohol the Company may withdraw the offer of employment to an applicant where permitted by state law