General Manager

Additional Information

Job Number 26035685

Job Category Property Leadership

Location Fairfield by Marriott Inn & Suites Madison, 1551 Lions Club Rd, Madison, Georgia, United States, 30650 VIEW ON MAP (https://www.google.com/maps?q=Fairfield by Marriott Inn & Suites Madison, 1551 Lions Club Rd, Madison, Georgia, United States, 30650)

Schedule Full Time

Located Remotely? N

Position Type Management

Expiration Date: 05/05/2026

Additional Information: This hotel is owned and operated by an independent franchisee, BK Hotel Group. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

The General Manager is responsible for overseeing all aspects of hotel operations, ensuring exceptional guest experiences, driving financial performance, and maintaining brand standards. This role requires strong leadership, strategic thinking, and operational expertise to manage departments including front office, housekeeping, food & beverage, sales, and maintenance.

Key Responsibilities

Operational Leadership

Oversee daily hotel operations to ensure efficiency, quality, and guest satisfaction

Ensure compliance with Marriott brand standards, policies, and procedures

Monitor service delivery and implement improvements as needed

Financial Management

Develop and manage annual budgets, forecasts, and financial plans

Analyze financial performance and implement strategies to maximize revenue and profitability

Control expenses and optimize operational costs

Guest Experience

Ensure a high level of guest satisfaction through exceptional service

Address and resolve guest concerns promptly and professionally

Maintain strong guest relations and reputation management

Team Leadership & Development

Recruit, train, and mentor department heads and staff

Foster a positive and inclusive work environment

Conduct performance evaluations and support employee development

Sales & Marketing

Collaborate with sales and marketing teams to drive occupancy and revenue

Build relationships with key clients, partners, and the local community

Support marketing initiatives and promotional campaigns

Compliance & Safety

Ensure compliance with health, safety, and legal regulations

Maintain security standards and emergency procedures

Uphold ethical business practices and company values

Qualifications

Bachelor’s degree in Hospitality Management, Business Administration, or related field (preferred)

5–10 years of hotel management experience, with at least 3 years in a leadership role

Strong financial acumen and operational expertise

Excellent leadership, communication, and interpersonal skills

Proven ability to drive revenue growth and improve guest satisfaction scores

Ability to work flexible hours, including weekends and holidays

On-site presence required

Fast-paced, guest-focused environment

Competitive salary and performance-based incentives, Employee discounts and travel benefits. 55k to 65k

This company is an equal opportunity employer.

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