Admin Support Associate
The Administrative Support Associate is primarily responsible for patient registration; maintaining clinic schedules including scheduling, canceling, modifying, and/or reconciling in EPIC; communicating with faculty and clinical staff concerning patient appointments; answering phone calls; performing cashiering duties; verifying insurance eligibility. This position will also execute various administrative functions for Oral and Maxillofacial Surgery, Patient Admissions, Urgent Care, and other Student Clinic areas.
Minimum Education and Experience Requirements High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.
Required Qualifications, Competencies, and ExperienceSuccessful candidates must demonstrate very strong interpersonal, communication (both oral and written), and organizational skills. The ability to multi-task, including scheduling appointments and answering multiple lines, while meeting with students, residents, and faculty is essential.
Preferred Qualifications, Competencies, and ExperiencePrior experience using EPIC (electronic medical record system). Proficiency in dental and medical terminology and Microsoft Office Suite.
Required Licenses/Certifications
Special Physical/Mental Requirements
Campus Security Authority ResponsibilitiesNot Applicable.
Position/Schedule Requirements
Special Instructions
Quick LinkContact Information Office of Human Resources Contact InformationIf you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.eduPlease note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.
Equal Opportunity Employer StatementThe University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.
University of North Carolina