ASL Interpreter (Multiple Roles)

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  • Environmental
  • FlexTime
  • FullTime
  • PartTime
  • Shift
  • Applications have closed

Location: On-site (US-Multiple Locations) or Remote

Status: Different roles available (W2; Contract)

Reports to: Head of Interpreter Operations

About the Opportunity:

Bond Communications was established in 2023 and in April 2025 launched BondVRS with a mission to reimagine the VRS space both for the Deaf user and the interpreter. As a private company that gets its funding from both hearing and Deaf individuals and leveraging no institutional money, we have the flexibility to take a step back and build our service together with the Deaf community. Every week, based on our learnings from our users and from our interpreters, we are iterating on our existing features and launching new ones. As a result, our users now have closed captions for all of their VRS calls, can share context with the interpreter ahead of the call, and with a click of a button — can invite our interpreters to any external video conferencing platform (Zoom, Google Meet, Team, WebEx, FaceTime, etc.).

Our greatest pride and differentiator is our talented team of passionate, highly skilled American Sign Language (ASL) interpreters, who help us bring our mission to life. Beyond delivering top-tier ASL interpretation, our interpreters play a key role in testing innovative approaches to better serve our users. Interpreters collaborate closely with our product, tech, and Human Resources teams, and actively contribute to enhancements that improve the overall experience for both interpreters and customers.

We are looking to add highly experienced interpreters to our team. Individuals who beyond delivering top-tier ASL interpretation are also eager to co-create something new and shape the future of accessible communication. Candidates must demonstrate strong proficiency in American Sign Language (ASL) and English, along with a commitment to delivering exceptional customer experience. To ensure the highest quality of service, all applicants will be required to pass a skills screening assessment.

If you are passionate about innovation, accessibility, and reshaping the future of VRS, come and join us!

Details:

  • Multiple Roles available; Employee and Contract positions

  • Multiple shifts available Monday through Sunday (day, evening and overnight); up to 30 hours a week

  • Special interest in:

  • Experience interpreting for Deaf professionals

  • Experience interpreting for Deaf children

  • Trilingual interpreters (ASL/English/Spanish)

Key Responsibilities:

  • Effectively interpret between ASL and spoken English
  • Adhere to Bond’s polices and procedures, and the NAD-RID Code of Professional Conduct
  • Provide excellent customer experience while maintaining a respectful and professional attitude with customers and colleagues.
  • Work effectively in a team environment, receive support from and provide support to teams.
  • Participate in testing and refining Bond’s technologies
  • Work closely with the product, technology team, and operations team to improve tools, workflows, and interpreter experience.
  • Offer real-time feedback to enhance service delivery and customer interaction.
  • Maintain compliance with national, state, and local licensure and/or certification requirements as applicable.
  • Be prompt and prepared for each interpreting engagement
  • Flexible with assignment changes
  • Be adaptable and proactive in taking on additional responsibilities as needed, recognizing the dynamic nature of our small startup team.

Experience and Qualifications:

  • Ability to pass our required skill assessment
  • Bachelor’s preferred
  • Interpretation experience required varies based on opportunity
  • Ability to troubleshoot basic technical issues
  • Strong communication skills
  • Must be dependable, starting work on time and completing scheduled shifts
  • Ability to thrive in a fast-paced, evolving, startup environment that demands adaptability, innovation, and strong commitment to customer experience and compliance standards
  • RID or BEI Advanced certification required for certain roles

What we offer:

  • An exciting opportunity to help redefine the future of Video Relay Service and accessible communication.
  • Competitive hourly rate
  • Medical benefit
  • 401(k) retirement plan
  • Office or Remote work options; depending on location and business need

Equal Employment Opportunity:

Bond Communications is an equal opportunity employer and is committed to fostering an inclusive workplace. We do not discriminate based on race, ethnicity, gender, disability, sexual orientation, or any other protected status. If you require reasonable accommodations during the hiring process, please make a note on your application and our team will be in touch.