Customer Service Coordinator – Travel Support

Enchanted Horizons Travel Logo
Enchanted Horizons Travel
  • Tourism
  • FlexTime
  • FullTime
  • PartTime
  • Applications have closed

Job Summary We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process.

This is a great opportunity for someone who enjoys helping people and wants to be part of a service-focused travel team.

Key Responsibilities

  • Communicate with clients regarding travel inquiries and requests
  • Provide guidance on travel options, timelines, and next steps
  • Support reservation coordination and follow-up communication
  • Ensure accuracy of client information and travel details
  • Deliver high-quality service with professionalism and care
  • Follow company processes and service standards

Qualifications

  • Excellent written and verbal communication skills
  • Strong organization and time-management abilities
  • Self-motivated and comfortable working remotely
  • Detail-oriented and customer-focused mindset
  • Customer service, administrative, or hospitality experience preferred
  • Interest in travel is beneficial

What We Offer

  • Comprehensive training and ongoing mentorship
  • Flexible remote work options
  • Part-time or full-time opportunities
  • Career growth within the travel industry
  • Positive, team-oriented culture