Director of Operations

Chick-fil-A Logo
Chick-fil-A
Terrell, TEXAS, United States
18.00 - 30.00 USD / Hour
  • Environmental
  • FlexTime
  • FullTime
  • Seasonal
  • Shift
  • Weekends
  • Applications have closed

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Vision insurance

We are seeking a dedicated and experienced Director of Operations to lead the day-to-day management and long-term success of our independently owned and operated quick service restaurant in Dallas, Texas. This hands-on leadership role is ideal for someone who is passionate about people, service, and operational excellence—and wants to make a direct impact in a growing business.Key Responsibilities:

  • Oversee all aspects of restaurant operations including service, staffing, food quality, cleanliness, and guest satisfaction
  • Hire, train, and develop team members to create a positive, high-performance work environment
  • Monitor inventory, food and labor costs, and daily financial performance to meet profitability goals
  • Ensure compliance with local health regulations, safety standards, and brand guidelines
  • Maintain scheduling, shift coverage, and labor efficiency based on business needs
  • Handle guest concerns professionally to maintain strong community relationships
  • Work directly with ownership on business strategy, budgeting, and future growth opportunities
  • Implement systems and best practices to improve service consistency and operational efficiency
  • Lead with a “working manager” mindset—supporting the team on the floor as needed

Qualifications:

  • 3+ years of quick service or fast casual restaurant management experience
  • Strong leadership and team-building skills
  • Proven ability to manage operations and control costs
  • Excellent communication, time management, and problem-solving abilities
  • Knowledge of food safety, labor laws, and local health codes
  • Comfortable working flexible hours, including weekends and holidays
  • Passion for hospitality and a strong customer-service mindset

Benefits:

  • Competitive salary based on experience
  • Performance-based bonuses
  • Paid time off
  • Employee meals and discounts
  • Direct influence on business decisions and workplace culture

Chick-fil-A

Apply for job