Residence Life Manager

1 Position Summary and Job Magnitude The Residence Life Manager RLM is responsible for creating a safe inclusive and enriching student experience in residence The RLM is responsible for the development and implementation of the residence life program that supports student growth and development in accordance with Campus Living Centres core values The RLM supervises Residence Life Coordinators RLC andor Community Advisors CA This position works frequent irregular hours including extended workdays; attendance at evening and weekend meetings programs and training sessions The RLM also participates regularly in company wide program and initiative development as part of Campus Living Centres Residence Life department 2 Essential Functions and Basic Duties Administration and Building Management Coordinate the opening and closing of the residences during appropriate times eg move in move out winter break etcOversee occupancy management of residencesMonitor departmental spending and manage budgetManage the residences admissions and assignments processSupport the regular operational functions of the Residence Management Team including facilities front desk and conference servicesResponsible for the overall functioning of the Residence Life department Departmental Responsibilities Act as primary liaison between Residence Life and the other residence departments Responsible for the overall Residence Life portfolio which includes but is not limited to programming student satisfaction and judicial affairsLiaise and create partnerships with various campus departments to enhance the student experienceSupport the student recruitment processMaintain regular communication with the Property Support Residence Life Team DirectorAssociate Director Residence Life & The Student Experience Crisis and Incident Management Serve as part of the departmental rotation of on call managersBe familiar with and follow the Campus Living Centres policies and proceduresPerform mediations and interventions as neededCoordinate with outside agencies in response to crisesManage the residence judicial affairs system This includes but is not limited to training RLCs in judicial affairs management of the incident report database or assigning cases to RLCs Student and Staff Development Training and supervising of professional RLCsRemain up to date on current research and trends in higher educationRecruit hire train evaluate and mentor a team of Residence Life Coordinators andor Community AdvisorsCreate and deliver training sessions for the Residence Life Staff These trainings include but are not limited to the Residence Life Staff Training Conference and property trainingOversee and ensure students receive quality programming and education Other Duties Develop and maintain internal and external relationships This includes but is not limited to institutional committeesoffices Campus Living Centres propertiesProperty Support Team OACUHO ACUHO I CACUSS etcOther duties as assigned Health & Safety Outline all Personal Protective Equipment PPE required for all tasks taking place at the propertyEnsure the Personal Protective Equipment required for all subordinates job is readily available in good working condition and ensure usage is recordedConduct observer reports to ensure online training is completed by subordinates in a timely manner and verify in person records are documented and retainedEnsure hazard identification labelling and any additional chemical safety resources and documents are up to date and available for all workers 3 Qualifications Education Recognized College Diploma or University Degree graduate degree in a related field preferred SkillsAbilities A strong understanding of all aspects of residence operations and student affairs administration;Proven leadership and management abilities including a capacity to train and supervise new and young professionals;Extensive experience managing judicial processes;Experience developing and facilitating hiring and training processes;Highly developed oral and written communication skills;Ability to work in fast paced environment and solve complex student staff and administrative problems;Demonstrated creativity initiative and an ability to complete tasks; An ability to interact with all members of the institution communityExperience RequiredMinimum of three 3 years of experience in a professional Residence Life or Student Affairs position