Order Entry/Inside Sales

Customer ServiceInside Sales Representative Only Canadian based applicants will be considered Alliance Door Products of Edmonton AB has an immediate opening for a Customer ServiceInside Sales Representative If you have the skills and experience in customer service would like to become a door product and millwork specialist and ensure our customers receive the highest quality service on time and every time this opening may be a great fit We are a leading manufacturer and distributor of residential commercial doors and architectural interior and exterior doors door systems hardware and millwork products in Canada and the US A family owned and operated business enterprise we strive to be honorable in all we do help others pursue excellence and grow profitably Alliance is committed to serving our customers and the communities we live in through excellence in business bringing you the highest quality products and service See what our employees say about working at Alliance Door Products httpsdmcwidennetsfrpqlxfz5walliance door products brand video final Position Customer ServiceInsides Sales Representative Duties In this role you will process customer and vendor purchase orders handle customer calls provide quotes track orders follow up and provide feedback for customer quotations and positively and professionally address customer needs requests and concerns Shift Monday to Friday 800am to 430pm Compensation Annual salary dependent on experience Additional benefits and perks Extended medical dental and vision planLife insuranceDisability benefitsRegistered Retirement Savings Plan RRSPAn employee referral bonus program value of up to 775per year per referralCareer growth potentialStaff events lunches BBQs outingsQUALIFICATIONS 2 or more years experience in customer service role ideally in the doorbuilding products industryStrong organization skills and ability to productively work on multiple tasksStrong written and verbal communication skillsAbility to work well with internal & external customers even in tense or aggressive situationsCustomer Service orientedattention to accuracy detail quality and serviceKnowledge of Microsoft Office demonstrated excellent general computer skills knowledge of modern office procedures and methods including telephone communications office systems and record keepingAbility to efficiently learn and master product information processes and proceduresAbility to maintain effectiveness quality and efficiency productivity in a fast paced environment with frequent interruptions and with minimal supervisionWorking knowledge of spread sheets for estimating costing and analysis preferred not requiredAbility to handle and resolve recurring problemsAbility to prioritize and use sound judgmentAbility to work well in a team environment as well as individually without supervisionABOUT ALLIANCE DOOR PRODUCTS With several locations across Canada and the US we are a leading manufacturer and distributor of residential and commercial doors We strive to be honorable in all we do help others pursue excellence and grow profitably Every day we ensure that we are providing the building materials market with door and millwork products of the highest quality We are responsive efficient and prompt in our services and always make sure that our customers have the greatest potential for profit We value respect for all people integrity in every situation and great attention to the quality of our products INDA