Business Process & Program Analyst

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A Igreja de Jesus Cristo dos Santos dos Últimos Dias
Salt Lake, UT, United States
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Business Process & Program Analyst

Salt Lake City, UT, United States (Híbrido)

To meet the needs of the Church, we seek to build teams that represent the diverse perspectives, broad life experiences and backgrounds of our global Church membership. With that in mind, we encourage all qualified applicants to apply.

Job Description Finance and Records Department (FRD) employees receive, account for, and safeguard the Church’s sacred funds donated in obedience to God’s commandments as well as create, manage, and safeguard the membership and organizational records of the Church.

The Business Process & Program Analyst focuses on end-to-end process management and continuous improvement across global operations. This position is responsible for analyzing, designing, and optimizing business processes and solutions to ensure efficiency, scalability, and compliance. The analyst will also identify opportunities for improvement, define and document system life cycles, and manage projects that align with global business strategies. This position requires the ability to work across multiple teams, integrating people, processes, and technology to deliver inspired solutions.

Responsibilities

  • Own and manage core business processes from design through implementation, ensuring alignment with strategic objectives.
  • Conduct comprehensive process analysis to identify inefficiencies, risks, and opportunities for automation or optimization.
  • Develop and maintain process documentation, including workflows, life cycle definitions, and governance standards.
  • Lead cross-functional workshops to gather business requirements, functional requirements, and validate process designs.
  • Design and implement process controls to ensure compliance with financial, membership, and operational standards.
  • Work with product managers and development teams in a partnership to create and complete roadmap tasks.
  • Collaborate with technology teams to translate process requirements into system solutions.
  • Facilitate related projects, including scope, timelines, and stakeholder engagement.
  • Develop and maintain system, process, and project documentation.
  • Deliver training and communication plans to ensure adoption of new processes.
  • Prepare reports and communicate project status to senior management.
  • Ensure compliance with financial or membership standards, local regulations, and privacy laws.
  • Other tasks as assigned.

Qualifications Required:

Education

  • Bachelor’s degree in related field.
  • Advanced degree or certifications in Business Process Management (BPM), Lean Six Sigma, or Project Management preferred.
  • Additional certifications in finance, accounting, information technology, or related disciplines are a plus.

Work Experience

  • 7 years of professional experience in process analysis, product management, or program management.
  • At least 3 years in a leadership or process management role.
  • Demonstrated success in managing complex business processes and cross-functional projects.

Skills & Abilities

  • Proficiency in process modeling tools and methodologies (e.g., BPMN, Lean, Six Sigma).
  • Skilled in project management methodologies and tools.
  • Strong analytical and problem-solving capabilities.
  • Strong communication, facilitation, and interpersonal skills.
  • Coordinating with multiple teams to ensure smooth communication and timely sharing of information.
  • High attention to detail and strong organizational skills to manage multiple priorities.

About Us Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord’s work. From the IT professional who develops an app that sends the gospel message worldwide, to the facilities manager who maintains our buildings— giving Church members places to worship, teach, learn, and receive sacred ordinances—our employees seek innovative ways to share the gospel of Jesus Christ with the world. They are literally working in His kingdom.

Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law.

Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.

  • Job Identification 370632
  • Job Category AO – Administration/Operations
  • Posting Date 09/05/2025, 09:24 PM
  • Locations 50 E North Temple St, Salt Lake City, UT, 84150, US (Híbrido)
  • Apply Before 09/20/2025, 05:55 AM
  • Job Schedule Full time
  • Regular or Temporary Regular
  • Worker Type Employee
  • Number of Openings 1
  • Qualificação de dignidade Must be a member of The Church of Jesus Christ of Latter-day Saints and currently temple worthy.
  • Anúncio/Mais informações Please note that this job posting may close at any time without prior notice. Find out more about the many benefits of Church Employment at https://careers.churchofjesuschrist.org.

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